IBM Sterling Configure, Price, Quote vs. SAP S/4HANA Cloud

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.

Incentivized

SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas

Incentivized

• Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
• Centralizing selling procedure in one platform by communicating products pricing to clients.
• Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.

• Complete production cycle, right from planning to final product manufacturing.
• Keeping all documents in one place, with ability to upload important stuff against the particular entries.
• Maintain trail of any changes made to data, validations at the right places and methodological working of each process

Incentivized

• Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.

Incentivized

• The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
• Requires a lot of tedious testing so that no role or function is impacted
• Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA

Incentivized

The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more

Modern User Interface:

The system features a contemporary and visually appealing interface, promoting a more engaging user experience.

Role-Based Access:

Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.

Intuitive Navigation:

Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.

Responsive Design:

The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices

Incentivized

Timely and courteous response time from IBM Support any time there was a request that needed to be made.

Incentivized

The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.

Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.

Incentivized

There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.

Incentivized

In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.

Incentivized

• Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
• Data recovery and backup have maintained and governed vital organization data from catastrophes.
• Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.

Incentivized

• Cost Savings and Lower Total Cost of Ownership (TCO):
• While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
• Better Visibility and Compliance:
• The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.

Incentivized