Overall Satisfaction with IBM CPQ
Conducting the process of selling our organization services has been simplified by IBM CPQ. Automation of business procedures such as pricing, quoting, and configuration is what we conduct with this tool on specific business units.
- Configuring pricing processes by discussing and amending pricing in a central location.
- Negotiating sales quotes that help generate high ROI.
- Helping clients go through buying procedures by configuring, pricing, and quoting purchase orders.
- I slightly dislike that IBM CPQ lacks an available mobile application.
- Unavailability of enough documentation, tutorials, and white papers for reference.
- Disaster and backup recovery capabilities: It eradicates catastrophes from erupting by allocating available production environment data.
- Client Success Manager: It aids our team after implementing the service to better meet objectives in real-time.
- Backend Integration: Connects IBM CPQ with external applications and APIs, like Salesforce, to improve quote-to-cash procedures.
- Determining profitability by developing multichannel models.
- Automating business procedures such as Accounts (Payables and Receivables) and data integration.
- Order management is another great impact that helps us maintain a high and running supply chain.
- Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
IBM CPQ has a robust backend integration feature that makes it possible to connect it with a wide array of external APIs and Applications like Salesforce.com to advance procedures such as order-to-cash and purchase orders.
Do you think IBM CPQ delivers good value for the price?
Yes
Are you happy with IBM CPQ's feature set?
Yes
Did IBM CPQ live up to sales and marketing promises?
Yes
Did implementation of IBM CPQ go as expected?
Yes
Would you buy IBM CPQ again?
Yes