IBM Maximo Application Suite is the one and only true promise for EAM solutions
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What is IBM Maximo Application Suite?
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.
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ZNAPZ (Computer Software, 11-50 employees)
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Arora Technology Group (Computer Software, 51-200 employees)
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What is IBM Maximo Application Suite?
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.
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What is IBM Maximo Application Suite?
IBM Maximo Application Suite is a set of tools for configurable computerized maintenance management systems (CMMS), enterprise asset management (EAM), asset performance management (APM) and reliability-centered maintenance (RCM) applications. It helps asset-intensive companies meet the ongoing need to optimize critical asset performance and operations while delivering sustainable outcomes.
IBM Maximo integrates asset maintenance, inspections, and reliability applications used to improve productivity, prevent unplanned downtime and reduce overall maintenance costs. The suite brings together artificial intelligence (AI), Internet of Things (IoT) data, analytics, Machine Learning (ML) and automation to address unique organizational needs.
Value Proposition:
> Implement RCM faster while reducing maintenance costs
> Reduce inspection costs while increasing frequency
> Improve first-time fix rates and operations productivity
> Extend asset life and reduce downtime
IBM Maximo integrates asset maintenance, inspections, and reliability applications used to improve productivity, prevent unplanned downtime and reduce overall maintenance costs. The suite brings together artificial intelligence (AI), Internet of Things (IoT) data, analytics, Machine Learning (ML) and automation to address unique organizational needs.
Value Proposition:
> Implement RCM faster while reducing maintenance costs
> Reduce inspection costs while increasing frequency
> Improve first-time fix rates and operations productivity
> Extend asset life and reduce downtime
The price of IBM Maximo Application Suite can be estimated here: https://ibm.biz/Maximo_Pricing
With IBM® Maximo® IT (formerly known as IBM Control Desk), the suite offers both ITAM and ITSM capabilities in one platform, a single point of user support and enterprise service management of IT/OT assets and processes. Now part of IBM Maximo Application Suite, it combines physical asset management, help desk, and service desk functions in a cloud-based environment. Enterprises from industries such as aviation, banking, finance, and telco can use Maximo IT to simplify the support of end users and their infrastructure through a standardized and modern user interface. It reduces costs, extends the asset lifecycle and increases satisfaction through self-service, automated service management and integrated, best practice-based service desk capabilities.
IBM Maximo Application Suite Features
- Supported: Physical asset management
- Supported: IT asset management
- Supported: Mobile EAM
- Supported: Predictive maintenance
- Supported: Reliability centered maintenance
- Supported: Remote monitoring
- Supported: Visual inspection
IBM Maximo Application Suite Screenshots
IBM Maximo Application Suite Integrations
IBM Maximo Application Suite Competitors
- Oracle E-Business Suite
- HxGN EAM
- ServiceNow Enterprise Asset Management
- SAP Plant Maintenance
IBM Maximo Application Suite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | Multiple |
| Supported Languages | Arabic, Brazilian Portuguese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish |
IBM Maximo Application Suite Downloadables
Frequently Asked Questions
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.
Oracle E-Business Suite, HxGN EAM, and ServiceNow Enterprise Asset Management are common alternatives for IBM Maximo Application Suite.
Reviewers rate Support Rating highest, with a score of 7.
The most common users of IBM Maximo Application Suite are from Enterprises (1,001+ employees).
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February 09, 2024
The best asset management ERP solution for managing business processes and asset operations
The best thing about IBM Maximo is that you can manage tasks efficiently, plan
them with timelines, and automate them as well. IBM Maximo handles asset strategy development and inventory asset management at
our company. This system is not only highly customizable, but it also
makes it easy to work well when presented with many customization requirements.
- It manages enterprise assets and guides us on how to properly plan and use resources.
- One of the top features is the work order management system.
- Inventory module is highly customizable and you can add as much information as you like.
- IBM Maximo's mobile application isn't as impressive as other platforms.
- There is a certain amount of difficulty in understanding and using it by companies of medium- and small-scale.
- Getting used to it can be confusing in the first few days, so you need to take your time.
- Enterprise Asset Management
- Work Order Management
- Maintenance History Reports
- We have seen a significant improvement in Project Planning and Management.
- Monitoring and assessing employees work hours management.
- With it's asset inventory tracking it helps us save time and cost.
- SAP ERP, UpKeep Maintenance Management, Fiix and by Rockwell Automation
Comparatively, it is easy to be efficient at IBM Maximo in a short duration of time span as compared to its competitors in the market. In terms of asset management software, this is the simplest and most comprehensive product available. As part of our business monitoring, we track key performance indicators
set by our leadership. Achieving these KPIs will reduce overall costs
and employee work hours along with improving performance, which is in
line with our business goals.
150
Within my company, asset managers, procurement experts, and regulatory compliance officers are among the users of IBM Maximo. As per my understanding, Asset managers use Maximo for strategic asset planning, while maintenance personnel use it for job management and work order execution. To ensure smooth supply chain operations, procurement specialists use Maximo for inventory management and procurement procedures. Maximo is used by regulatory compliance officers to monitor and uphold adherence to industry norms and regulations.
10
IBM Maximo Application Suite support calls for a broad range of technical and functional domain expertise. System administrators manage user access, configurations, and system upgrades to guarantee the platform runs smoothly. In addition to maintaining data integrity and performance optimization, database administrators oversee the underlying database infrastructure. Application support personnel help with system customization, offer training, and troubleshoot user concerns. To comprehend requirements and convert them into system improvements, business analysts work in conjunction with stakeholders. Project managers guarantee project success by supervising implementation organizing duties and much more.
- Asset Management uses it the most, from acquisition to disposal, Maximo assists us in efficiently managing our assets. To guarantee the most return on investment, this entails monitoring asset performance, planning maintenance, and optimizing asset utilization.
- Inventory Management is another area where we can simplify the entire inventory control process, from purchase to consumption, with the help of Maximo. To guarantee sufficient supplies while lowering carrying costs, we can monitor inventory levels, control stock replenishment, and optimize inventory storage.
- It helps in Work Order administration as well by automating the creation, assignment, and tracking of work orders, Maximo makes effective work order administration possible. By aiding in task prioritization, efficient resource allocation, and real-time work progress monitoring, it improves overall operational efficiency.
- Energy Management to measure energy usage patterns across facilities in real-time, we connected Maximo with our energy monitoring equipment. We find opportunities for energy optimization, put energy-saving measures into place, and track the success of sustainability efforts by analyzing data gathered through Maximo.
- Space Management where In order to visualize and maximize space utilization throughout our facilities, we adapted Maximo to function as a space management tool. Floor layouts, occupancy data, and asset information are all integrated into Maximo to help us identify unused spaces, understand trends of space utilization, and optimize space allocation to meet changing business demands.
- Remote Monitoring and Control where we expanded Maximo to provide remote monitoring and control of vital assets and infrastructure by utilizing IoT sensors and networking capabilities. This lessens the need for onsite interventions and minimizes operational disruptions by enabling us to remotely diagnose problems, monitor the health of our assets, and carry out predictive maintenance chores from centralized control centers.
- We plan to further integrate IBM Maximo with Internet of Things (IoT) devices to enable real-time monitoring and predictive analytics for a wider range of assets. By leveraging sensor data and machine learning algorithms, we can enhance predictive maintenance capabilities, detect anomalies, and optimize asset performance across diverse operational environments.
- By increasing the use of mobile applications connected with IBM Maximo, we hope to improve workforce mobility. By enabling field personnel and maintenance teams to get work orders, update asset data, and take direct data capture from mobile devices, this will boost accuracy, speed up response times, and increase productivity.
- We aim to utilize IBM Maximo's sophisticated analytics and AI features to extract valuable insights from large amounts of operational data. Through the utilization of predictive analytics, machine learning, and pattern recognition tools, we can more accurately detect patterns, allocate resources optimally, and project future maintenance requirements.
February 06, 2024
EAM Maximo: Asset Lifecycle Delivery Tool?
We presently have Maximo installed in different instances in the US and Canada. It is the solution of choice for enterprise asset management services. We are currently working with IBM experts to rationalize the use of Maximo's available applications/functionality.
- We like Maximo because it is highly configurable. We have faced challenges in the past where a lot of customizations have been done. This has resulted in a lot of pain when going for upgrades.
- The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6.
- We have also enjoyed the capabilities it has provided in the operator log and managing our asset master data.
- Maximo has been a good tool when it comes to managing assets but we miss some of the case management capabilities that some of the tools, such as Predix, have to provide. It may not be the key functionality today, but as we are maturing as an organization I think we will need capabilities where we can start designing predictive models.
- Maximo is still not a product of choice for asset strategy development. We absolutely want to have Maximo do our Meridium functionality. However, today Maximo lacks that.
- Maximo mobility has been exceptionally terrible. Because of the user interface it has, we lacked field mobility capability and now we are looking for Click as a potential software.
- Maximo has been a bit of challenge to deploy but we know that in the long term integrated asset management will be key to our success.
- We do have a good return on investment when it comes to managing inventory in Maximo.
- We feel that IBM has not done a good job of providing big picture thinking on how we can take strategy across the asset life cycle and execute that in a single system, i.e. Maximo.
Maximo is a good tool and, as I suggested, it is the system of choice for us. We continue to explore opportunities where we can replace our legacy systems in risk management and field mobility with Maximo. Maximo has to work harder to provide a clear picture of how we can do effective asset planning, strategy, and maintenance within one system.
450
Manufacturing
15
We typically outsource support through rolling year over year contracts
- Inventory management
- Asset management
- ASSET HEALTH
- Coustom dashboard for asset health
- We are developing analytics on demand platform
No
- Scalability
- Integration with Other Systems
- Ease of Use
Maximo was piloted in two sites and it was very user friendly
I would give more emphasis on out of box analytics and AI capabilities
- Third-party professional services
We hired a boutique firm based out of Calgary
Yes
Site based implementation
Change management was a big part of the implementation and was well-handled
- Mostly data accuracy.
We have internal expertise
No
We usually rely on the contracting model for expertise
- You need a basic training for sure
- Rotating assets module
Yes
Not my favourite. So we prefer another solution
November 21, 2023
IBM Maximo Application Suite: Logistics from Beginning-to-End
As a utility, we use IBM Maximo Application Suite for a plethora of areas: Work Orders for our field services, Purchasing Requisitions/Orders, Receiving Confirmation, Inventory for storerooms and usage, and Purchase Contracts for labor/lease/warranties. Essentially, IBM Maximo Application Suite addresses the needs of our procurement and supply chain for larger, capitalized purchases. In order to track the requisition, shipment/receiving, procurement, inventory, accounting, and contract side of larger purchases that are not immediately expensed, we acquired IBM Maximo Application Suite. In order to properly account against funds allotted for multi-million dollar projects, IBM Maximo Application Suite allows work done in the field, including the actual labor and material cost for specific work orders tied to the larger contract, to be tracked and reconciled. In addition, the actual contract and purchase orders can also be tracked in IBM Maximo Application Suite, with approvals and workflow provided in-product. Basically, the entire logistical supply chain process can be tracked through IBM Maximo Application Suite. At our organization, we have also set up IBM Maximo Application Suite to interface with our ledger in accounting. Thus, when a purchase is made, or an invoice created via a completed work order, actual journal entries are created in our GL. This automated function removed layers of paperwork related to past processes.
- Tracking the beginning-to-end flow of procurement
- Categorizing work orders (time, labor, material)
- Interfacing with other applications via base configuration
- Relatively easy to customize
- May need to customize database-elements that should be out-of-the-box
- Workflow setup not intuitive
- Requisition Tracking and Approval
- Inventory tracking
- Invoice creation based on provided input from approved work orders
- seamless work order and purchase order creation
- ease of use for creating endpoints for other applications
- Automated workflows in IBM Maximo Application Suite have allowed modernization of outdated processes relying on paper tracking and approval
- Consolidating applications used for purchasing, receiving, and requisition, and removing the technological overhead of maintaining interfacing for those applications, has saved a considerable amount of money
IBM Maximo Application Suite, for the options we selected, was less expensive and offered more "in-product customization". This allowed us to modify to our needs and also continue to implement regular patches without special testing or a "blessing" by the application provider of changes made. Although IBM Maximo Application Suite offered somewhat less analysis options out-of-the-box, the configurability to integrate multiple, various applications more than makes up for this gap. By being able to integrate with multiple applications, analysis needs to be more tailored anyhow, so a less robust, out-of-the-box analysis was acceptable for us.
The various users of IBM Maximo Application Suite span the functionality that IBM Maximo Application Suite serves: Procurement, Operations, Accounting, and whichever department is entering a work or purchase order. Indirectly, there are many more users of IBM Maximo Application Suite's functions, as the application is integrated with many various teams' applications via API. Most frequent users of IBM Maximo Application Suite, however, are Procurement and Operations.
8
Application-support expertise (interpreting problems and analyzing) and general knowledge of IT concepts surrounding relational databases and application interfacing. At our company, the initial deployment perhaps required more interpersonal expertise and problem interpretation. After a few months, support shifted to more everyday troubleshooting and analysis of integration issues or for analysis of user issues.
- automated creation of work orders
- automated workflow approval/progression
- purchase order and contract approval
- integration with other applications
- integrating with our general ledger
- integrating with our Operational workforce time management system
- creating endpoints for additional REST APIs to feed into or be provided information by
- Workflow approval
- work order creation
- endpoint creation for APIs
- may feel overwhelming at first with multiple fields, but will later seem consolidated
- may not be intuitive without training
Yes, but I don't use it
December 09, 2022
Use IBM Maximo to manage all your assets
My organisation uses IBM Maximo to manage its business assets, such as buildings, IT equipment, vehicles, fire extinguishers, and other similar equipment recording and holding many details such as maintenance schedules, cleaning routines and asset certificates. we use IBM Maximo across multiple locations and multiple regions. it is a one-stop shop for holding all these records in a safe, secure location.
- Secure location
- Can hold multiple records
- Scale of cloud capacity
- Not always the easiest to find the asset you need
- Sometimes system crashes
- Service could be improved
- Multiple asset catcher
- Large-scale use
- Increased ROI on these assets by 15%
- Helped keep assets managed properly
IBM Maximo stacks up very well against its competitors, as it has the scale to handle any asset management issues and captures everything a business may want to know about what is going on with its assets. Being part of IBM means that it has the power and reliability that comes with being in such a large organisation. It is very safe and secure.
20
The IBM Maximo system is used by multiple teams across the business. But primarily it is handled from Finance and Facilities point of view. Both of these teams will have access to the software and will use it on a regular basis. They both find it exceptionally useful to keep the assets in one location and in one system.
- Safe and secure location
- Security
- Scale
December 02, 2022
The One EAM Solution - IBM Maximo
Our organization implements IBM Maximo Products and solutions for clients throughout the region and others. The significant problems that IBM Maximo addresses and solves for our clients are related to Asset Management, Maintenance, Monitoring, Procurement, and Financial transactions. Most clients seek to implement IBM Maximo because of its ease of use and level of configuration and customization capabilities built within the system to cater to any business needs. Companies that require to procure, deploy, manage and maintain their assets in the oil and gas industry or utilities have the best use with IBM Maximo due to its Out-of-Box capabilities that provide industry-specific solutions, all in one Enterprise Asset Management Solution.
- Delivers Out-of-Box solutions for various industries without the need for customization and configuration
- Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
- Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
- IBM Maximo Mobile solutions need to be considered as an area that needs improvement, with limited resources and very challenging to implement, this feature would be a best fit that many clients would like to see done and deployed differently
- The Licensing scheme is not easy to understand
- Reporting and Business Intelligence solutions provided are pretty much the same as previous versions and outdated
- Asset Management
- Work Centers
- IBM Maximo Cloud deployment
- A Significant improvement in Tracking and Managing Assets with a History of PM Work Orders, Asset transfers, and maintenance costs linked to procurement and inventory usage
- Record accurate labor work hours with proper people management while not missing any schedules and appointments
- With the Cost Management and Budgeting application, it has allowed budget controllers to make timely and proper decisions in preparing budgets, booking costs, track commitments and over commitments, and make deliverable forecasts
Complementing IBM Maximo as compared to other ERP software in the market is the ease of use with a user-friendly web-based interface and improved skin that makes navigation and moving within applications easy. Powerful and robust applications such as Work Orders, Assets, Inventory Usage, and Budget Monitoring allows recording data and monitoring the business using Key Performace Indicators and Business Intelligence Reporting. The software can be implemented quicker and easier than other applications and with the cloud offering IBM Maximo has, going live has not been this easy.
150
Engineers, Managers, Procurement buyers, technicians and accountants
3
IBM Maximo support is performed by certified and experienced Consultants and Developers who have both Technical and Functional skills.
- Asset Management and Monitoring
- Preventive Maintenance and Forecasting
- Work Management
- IBM Maximo was configured using the Contracts and Transportation add-on for financial reporting IFRS16
- The Oil and Gas Add-on was configured to record drilling data and well information
- IBM Maximo Linear assets were used to record and manage Rig Moves from one well to the other
- Expand IBM Maximo to Mobile solutions for Technicians and field workers
- Configure IBM Maximo for Project and Cost Management
No
- Product Features
- Product Usability
Powerful features such as preventive maintenance, work order tracking, and inventory management are up to date with real-time market experience.
I would not change the selection criteria.
Clients have an Annual Customer Support Plan, and being a Premium IBM Business partner, we are heavily dependent on IBM and the products we support.
Yes
Yes
Very recently, a major issue was reported for one of our client upgrades and was categorized as a Severity 2 issue and was affecting the development phase. The Work Order tracking application was affected due to a faulty installation and produced a known issue. The problem was reported to IBM, who requested the client details, nature, and details of the IBM Maximo environment. The support staff quickly recommended applying the latest Fix pack for the HSE add-on that resolves the problem. The support team's recommendation worked, and they followed up with us to check if the fix helped resolve the issue.