IBM Watson Media's Video Streaming Reviews

205 Ratings
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Score 8.8 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-25 of 125)

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November 07, 2020
Cody Stubben | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Video scheduling
  • Integration with live platforms like Zoom
  • Off-air video capabilities for trailers and informative pre-feature clips
  • Use of Q & A/chat box for delivering messages to panelists in external platforms like Zoom
  • Superb technical support services
  • It isn't always user-friendly or straightforward, but the technical support team will assist in any way they can to walk users through the platform.
Read Cody Stubben's full review
November 07, 2020
Todd Graham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Clarity.
  • Streaming capabilities.
  • Ease of use.
  • Integration with Zoom.
Read Todd Graham's full review
October 20, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Rock-solid performance [updated review on 10/2020: not as reliable as 12 months ago]
  • Good video management system back-end [updated review on 10/2020: glitchy, waning engineering support]
  • Easy for non-technical users to grasp quickly
  • Invoicing - would like to see email notification/automation [updated review on 10/2020: Improved - of course, because it helps them collect $]
  • Updated templates for embedding channels on web pages [updated review on 10/2020: No major changes]
  • Beefing up event notification and functionality and subscription opportunities (this was stripped away earlier) [Updated review on 10/2020: Nothing new here]
Read this authenticated review
November 16, 2019
LeShawnda Fitzgerald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
  • I'd like the option to be able to upload the videos directly to Vimeo.
  • The download speed could be faster.
  • The program is great and was perfect for what we needed.
Read LeShawnda Fitzgerald's full review
November 01, 2019
Beth Jinkerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • This service allows multiple viewers to either set up a free, ongoing account or watch anonymously without getting an account.
  • Whether or not the viewer logs into an account or views anonymously, they can participate in the chat room, another feature of IBM’s software. Here, one can ask questions, make comments, and ask for technical support. Our webcasting team also uses this chat room feature to manage/test technical details related to webcast quality and other specific settings for the stream (I.e., sound, image, camera focus, etc.).
  • The ability to auto-record is another useful feature for us. The company offers a generous 1000 hours of recorded content per month, which is more than enough for our roughly 4 hours of streaming per week on average. This makes it possible to save an entire year of worship and study time for playback.
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
Read Beth Jinkerson's full review
October 09, 2019
James Marples | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Storage of footage is excellent, clear and easily managed.
  • Syncing to our streaming system is easy.
  • Reliability is always good.
  • The preview functionality of saved footage can be very laggy.
Read James Marples's full review
December 03, 2019
Walter Aho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use.
  • Flexibility of using different streaming software.
  • Great interface for viewers with no extra work.
  • Occasionally, I've had issues with losing connection, making it impossible to stream.
  • Metrics can be a little confusing to find accurate viewer numbers.
  • The web interface can make finding certain things like chat windows difficult to find.
Read Walter Aho's full review
November 22, 2019
Edward Estes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The streaming platform is easy to navigate from the back end. It does not take extensive training for someone to step in as a video live stream producer.
  • I like the functionality to create numerous channels to stream and host varying content.
  • Although the platform has the capability to produce a complicated stream with a lot of moving parts, it is also user-friendly enough for an iPhone user to set up a simple stream on his or her phone very easily.
  • When using a Remote Desktop source, it is very hard to connect the computer's audio to the stream. It has never worked well for us. And we have often had to use the audio from the room itself as opposed to directly from the computer.
  • The chat feature can be more natively integrated into the video source (chats could be overlayed on the video itself as opposed to the side). It would make the interaction more prominent.
  • The video editor could be significantly improved. It would be nice to be able to clip more than just the beginning and the end of a recorded video (i.e. if you want to clip a 10 second section from the middle of the video, you need to export the entire recording, import the file into a video editor, edit the video there, export the video out of the video editor, and then import the new file back into the Ustream channel).
Read Edward Estes's full review
November 08, 2019
Frank Irzyk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Stream and record significant events.
  • Stream and record staff events and meetings.
  • Stream events with moderately priced equipment.
  • Better opportunities to stream using wireless connections.
  • Simpler user interface.
Read Frank Irzyk's full review
November 04, 2019
Jon Stothard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Low cost hardware requirement
  • Low cost subscription model
  • Easy to use
  • Automated subtitling included in subscription
  • More generous streaming capacity included in standard package
  • Better online video management tools - I discovered very old videos were being stored without my knowledge
Read Jon Stothard's full review
October 29, 2019
Eli Garfinkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It makes video streaming extremely simple. Anyone with basic computer skills can set it up.
  • It is very reasonably priced and the service is much more reliable than free options.
  • The quality is good.
  • A few have complained about the audio quality, but I am not sure that this is an IBM Watson issue. It may be a microphone problem or an issue with users' speakers.
  • I would like the system to be more compatible with Chromebooks. The audio was unacceptable when I used my Chromebook for live streaming, but good when I used my Mac.
  • I'd like the silver plan to include more user hours.
Read Eli Garfinkel's full review
October 25, 2019
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Streams high-quality video and audio.
  • Shows multiple feeds (camera and screen share) in the same view.
  • Quickly change video sources to participant testing sessions.
  • Sometimes bandwidth causes video quality to become very low.
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October 25, 2019
Carl Samans | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Once set up, very easy to start/stop streams
  • Review saves streams, editing information
  • Sharing saved streams with others
  • Easy way to save streams and download later
  • I do not like the free version going away. It allowed us to keep streams available when we aren't live streaming (once a year).
  • Allow editing of multiple stream information (like the name).
Read Carl Samans's full review
September 26, 2019
Jane Butters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Time stamp feature - saves time during review
  • Split screen view - great feature that shows the minutes or the agenda in a split screen view with the livestream video
  • Easy to schedule live stream events - one click on the agenda build page schedules an event in YouTube
  • It would be great to have the ability to pause the livestream event and then resume again. Currently you can only start/stop the event on YouTube.
  • The 'show video' tab for entering time stamps on the minutes page would be more user-friendly if the video window was larger. Currently it either a very small window that is un-scaleable, or full screen mode.
  • A default option to always have the 'show timestamps' button clicked for every set of minutes, so the user doesn't have to remember to click that option every time minutes are done.
Read Jane Butters's full review
September 26, 2019
Steven Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Quality video
  • Easy to use interface
  • Simple to incorporate into our website and other modes of communication
  • Few connectivity issues but occasionally there is that glitch.
Read Steven Johnson's full review
September 26, 2019
Wayne Gooden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It is reliable.
  • Customer support is readily available.
  • The quality of our broadcasts are favorable by our viewers.
  • It fits our needs and we have not found any limitations to the platform
  • More flexible billing options would be great.
Read Wayne Gooden's full review
September 16, 2019
Joe Farmer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • USTREAM is ideal for providing HD video streaming capabilities to multiple-platforms to include personal websites.
  • Their system or GUI is easy to use and allows the flexibility and customization for any organization big or small.
  • The system allows you to edit video in real-time by utilizing their trimming feature which will allow an organization to create new video and post/publish it with ease.
  • USTREAM struggles in rendering the video for download purposes in real-time. The average render time based on our experience is 24 hrs.
  • USTREAM would be beneficially if it could add features to stream to multi-platforms with ease, for example, like, ReStream.
Read Joe Farmer's full review
December 09, 2019
Victor Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ready access
  • Easy notice
  • Update on viewership
  • Renewal experience has not been easy.
  • Credit card expiry and early notice would be good.
  • Functionality could be better when in use.
Read Victor Taylor's full review
November 08, 2019
Joshua Iley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Channels - Having a channel that can be customized, and having a single link that can be shared before the event without having to update links to attendees is key. Attendees then being able to access the same link to view past broadcasts is important.
  • Security - Password protection on a channel is great for those looking to have limited access or monetize a stream.
  • Having separate Q&A and chat windows is great. Some events use one or the other, or both.
  • Increased security - I would love to have channels be inaccessible to searches on the website, but still accessible via private link.
  • A separate mobile app that presenters could use just for the Q&A and Chat module would be fantastic.
  • Support for multiple hardware encoders so there could be a failover.
Read Joshua Iley's full review
October 10, 2019
Pierre Marais | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • I like the password protection
  • The embedding options are great
  • The feedback and support functions are great
  • Playlists and scheduled broadcasts are good
  • I would like more branding options
  • I downloaded recorded streams that were of a lower quality than my actual stream quality
Read Pierre Marais's full review
November 08, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Streaming video.
  • Recording sessions.
  • Easy link connection.
  • Password access to be able to view different projects.
  • It does not allow for the streaming of two different languages at the same time, with the possibility to record in both languages on two different files.
  • You cannot record a session for more than three hours.
  • You cannot see the name of people who are connected as viewers.
Read this authenticated review
October 29, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Simple to use with easy configuration, setup, and integration.
  • Allows for multiple channels with independent URLs.
  • Low latency, less than 10-15 sec lag in some cases.
  • Recording capabilities and management of recordings.
  • It's a cloud-based product, which has more latency than on-premises.
Read this authenticated review
October 25, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to set up
  • Easy to customize, although there are very few options.
  • The player is simple for the audience to operate
  • Stream from the webcam through the browser is a great function, although we don't use it.
  • It means your platform can be used with professional cameras with nothing but a BLACKMAGIC web presenter or a BLACKMAGIC ATEM Mini, both of which are cheap and affordable.
  • Limited stats
  • No registration options
  • Vimeo is not as "well known" as other platforms
Read this authenticated review
October 18, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It just works!
  • Reliable.
  • Handles different devices, formats and bit rates automatically.
  • Support isn't all that helpful.
  • The online interface is lacking, hasn't changed much in 9 years.
  • No HLS ingest or other ultra low latency options.
Read this authenticated review

Feature Scorecard Summary

Lead generation (36)
6.2
Video personalization (65)
6.0
eCommerce (31)
4.2
Support for advertisements (25)
5.6
Video SEO (28)
5.9
Integration to Marketing Automation (7)
6.3
Integration to Salesforce.com (2)
6.4
Integration to LMS (2)
8.7
Video access controls (82)
7.6
User management (78)
6.4
Video link sharing (92)
8.3
Internal video (75)
7.9
External video (80)
8.4
Player customization (79)
6.6
Embedded videos (81)
6.5
Video quality / Bandwidth controls (91)
8.3
Mobile compatibility (86)
6.8
A/B testing (12)
5.8
Streaming quality reports (69)
6.7
Per viewer tracking (77)
6.8
Per video tracking (76)
7.0
Video analytics dashboard (80)
6.6
On-Demand video (66)
7.6
Live streaming (94)
9.3
Impact of streaming on network (78)
7.4
Video upload & format support (80)
6.9
Video library / File management (83)
8.3
Video portal (64)
8.0
Audience polling (36)
6.0
Audience Q&A / Live chat (60)
7.1
Video comments (49)
6.6

What is IBM Watson Media's Video Streaming?

IBM Watson Media (formerly IBM Cloud Video) provides an enterprise video solution, powered by Watson AI, for creating, storing, managing, broadcasting and measuring the impact of live and recorded video.

There are two editions:

  • IBM Enterprise Video Streaming (private or internal corporate communications)
  • IBM Video Streaming (external events and monetized video streaming)

Both editions include storage, event support, custom branding, content management, multi-user accounts, and real-time analytics. Both are powered by IBM Watson AI for automatic speech to text conversion and automated closed captioning.

IBM Enterprise Video Streaming is an internal video solution that secures video assets for employee use (typically access via single sign-on/corporate directories). Individual viewer tracking measures engagement on a per video or viewer basis. This solution is often used in conjunction with IBM's Enterprise Content Delivery Network (ECDN) offering which does stream splitting and edge caching to help protect the corporate network from the strain of video going across the network.

IBM Video Streaming, an external video solution with optional monetization option, powers video streaming for large external audiences. It offers scalability for massive viewership using the SD-CDN, a software defined content delivery network built with QoS (Quality of Service) in mind to reliably deliver video.


Categories:  OTT,  Video

IBM Watson Media's Video Streaming Features

Video Marketing Features

Has featureLead generation
Has featureVideo personalization
Has featureAudience for distribution
Has featureeCommerce
Has featureSupport for advertisements
Has featureVideo SEO

Video Security Features

Has featureVideo access controls
Has featureUser management
Has featureSSO support
Has featurePassword protection
Has featureVideo link sharing
Has featureEmbed restrictions
Has featureInternal video
Has featureExternal video

Video Player Features

Has featurePlayer customization
Has featureEmbedded videos
Has featureVideo quality / Bandwidth controls
Has featureMobile compatibility

Video Analytics Features

Has featureStreaming quality reports
Has featurePer viewer tracking
Has featurePer video tracking
Has featureVideo analytics dashboard

Video Hosting, Management & Storage Features

Has featureOn-Demand video
Has featureLive streaming
Has featureImpact of streaming on network
Has featureVideo upload & format support
Has featureVideo library / File management
Has featureVideo portal
Has featureVideo downloads
Has featureVideo editing
Has featureHigh definition support
Has featureClosed captioning / Transcription

Video Engagement Features

Has featureAudience polling
Has featureAudience Q&A / Live chat
Has featureVideo comments
Additional Features
Has featureScalability
Has featureEnterprise Security
Has featureQuality of Service
Has featureIntegrated Content Management
Has featureMulti-CDN Delivery via SD-CDN
Has featureCloud-based Transcoding
Has featureSocial Sharing with Facebook and Twitter Integration
Has featureIntegrated Chat
Has featureLive Analytics Dashboard
Has featureAuto-Recording
Has featureCustom Branding
Has featureLead Capture
Has featureLive Playlists
Has featureSupport for Professional Encoding/Production Gear
Has featureEnterprise Support Plans
Has featureManaged Event and Production Services
Has featureEnterprise Content Delivery Network (eCDN)

IBM Watson Media's Video Streaming Screenshots

IBM Watson Media's Video Streaming Videos (2)

Watch IBM Cloud Video Streaming Manager Demo

Watch IBM Cloud Video Streaming Manager for Enterprise Demo

IBM Watson Media's Video Streaming Downloadables

IBM Watson Media's Video Streaming Integrations

SDKs and APIs are available.

IBM Watson Media's Video Streaming Competitors

Kaltura, Dalet Flex (formerly Ooyala Flex), Vidyard, Akamai, Brightcove Video, Microsoft SQL Server StreamInsight, DaCast, Livestream, Qumu, Ramp, vBrick, Kontiki, Onstream, Wowza, Sherpa, movingimage

IBM Watson Media's Video Streaming Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Video Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans): https://video.ibm.com/platform/plans Enterprise Video Streaming edition must be purchased from an IBM salesperson: https://info.video.ibm.com/IBM-Watson-Media-Contact.html

IBM Watson Media's Video Streaming Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
15%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
35%

IBM Watson Media's Video Streaming Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Managed Event Support
Production Services

IBM Watson Media's Video Streaming Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web