Item: JAMS
Rating: 8
Author: Verified User

Overall Satisfaction with JAMS

Use Cases and Deployment Scope

We use JAMS to automate PowerShell scripting and manage active directory and other applications.

Pros and Cons

Pros

Automation of scripts allowing for different use cases including interval and daily runs
Simple implementation of source code to automate which is unlike many other solutions
Has solutions for many use cases allowing for a wide range of solutions for company issues

Cons

Documentation both in documenting the capabilities of JAMS and documenting how to interact with JAMS via powershell cmdlets.
Has functionality to have agents in other domains but there is no way to either do pre processing of input files before running source code on agent or transfer the input file or output file to and from the main client
Some Error messages are truncated thus not allowing for full debugging
The text editor is plain and not drawn out meaning that development usually happens in vscode or another ide
Documentation tab of a job is unusable. It would be nice if we could either upload files that document the job or link to a website that documents the job
More detailed failures when JAMS module cmdlets fail

Return on Investment

Increased stability
Increased collaboration

Scalability

It is scalable to have agents and more users but the script running on agents lacks all functionality as running the script on the main server.

Support Rating

Always a relatively quick response and happy to help.

Key Insights

Do you think JAMS delivers good value for the price?

Not sure

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

JAMS is a great place to store source code for scripts and run them automatically. In its current state it is used well as a tool rather than an all encompassing solution. It works great to run scripts as different users and in different environments but lacks in its ability to be the development ide and be a one stop shop containing all the information you would want to know about a specific job. The documentation of this product is lacking but the support is good making it time consuming when getting started and coming up to speed when trying to use the product.

JAMS Feature Ratings

Using JAMS

Usability

JAMS is fairly straight forward and easy to pick up but lacks clear documentation of abilities.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using	Requires technical support

Easy Tasks

Creating jobs
Running jobs
Monitoring actively running jobs

Difficult Tasks

Running scripts that need file input on agents
Searching for jobs
Modifying source code of a job in JAMS
Setting up references to variables and jobs

Mobile Interface Availability and Impressions

JAMS Reliability

Reliability and Availability

JAMS has been super reliable in our implementation. The only reason it isn't a 10 is the web client isn't fully functional so the availability suffers very mildly there.

Performance

JAMS performs well but the client some times take a little longer than normal to display logs and new views.

Comments

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Great product but needs some key improvements