Skip to main content
TrustRadius

Overview

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Read more
Recent Reviews

TrustRadius Insights

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users …
Continue reading

Does the job!

8 out of 10
April 05, 2019
Incentivized
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary …
Continue reading
Read all reviews

Popular Features

View all 6 features
  • Pre-built connectors (12)
    8.0
    80%
  • Connector modification (11)
    7.2
    72%
  • Support for real-time and batch integration (12)
    7.0
    70%
  • Monitoring console (11)
    6.0
    60%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Jitterbit

$100.00

Cloud
Starting Price Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.jitterbit.com/platform/prici…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per month
Return to navigation

Product Demos

Amplify Salesforce with Jitterbit Integration

YouTube

Jitterbit Harmony Summer Release '14 is here!

YouTube

Jitterbit Solution NetSuite-Shopify Order to Fulfilment Demo

YouTube

Jitterbit Solution Salesforce-NetSuite Quote-to-Cash Demo

YouTube

Jitterbit Speeds ServiceMax Integration with SAP Back office ERP

YouTube

NetSuite Integration - Jitterbit 5 Minute Demo

YouTube
Return to navigation

Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

7.2
Avg 8.1
Return to navigation

Product Details

What is Jitterbit?

Jitterbit combines APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. This API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market faster. Additionally, Jitterbit's industry experts work side by side with users' companies to accelerate innovation.

Jitterbit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Jitterbit starts at $1000.

Reviewers rate Pre-built connectors and Data quality services highest, with a score of 8.

The most common users of Jitterbit are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users have leveraged Jitterbit to move data between systems such as Oracle DB and Salesforce, NetSuite and Salesforce, and legacy ERP systems and Salesforce. The software has eliminated the need for extensive development in Java or Net, allowing users to efficiently transfer data without writing code. It has proven to be invaluable in managing data flow between multiple systems, ensuring accurate and consistent data across platforms. Users have praised Jitterbit's features such as operation chaining, email notifications for success or failure, logging, scripting, and conditional mapping. Additionally, the user-friendly UI and field mapping tool have been commended for their ease of use and ability to streamline complex integration processes. Jitterbit's capabilities have been particularly beneficial in implementing Salesforce solutions, integrating HR systems with other departments for improved data management, and facilitating seamless sales order and shipping integration for eCommerce sites.

Versatile Data Integration: Users have found Jitterbit to be a highly versatile tool for data loading, mapping, and integration between different systems. Several reviewers mentioned that it allowed them to streamline their data processes without the need for coding, making it much easier to manage and connect SalesForce and NetSuite.

Configurable Logging and Notifications: The configurable logging feature in Jitterbit has been highly valued by users. Many reviewers have mentioned that it provides clear visibility of the progress and any potential issues in running jobs. Additionally, the ability to receive notifications online or via email has helped users stay informed even when they are not actively monitoring the system.

User-Friendly Interface: Reviewers appreciate Jitterbit's user-friendly interface compared to other similar products. Multiple users have stated that it does not require developer skills to utilize its capabilities effectively, empowering non-technical users to take ownership of the integration process. This ease-of-use aspect is seen as a significant advantage by many customers.

  1. Migration Issues: Some users have encountered difficulties with migrating updates to existing jobs in production, resulting in duplicated project items that need to be manually removed.
  2. Lack of Error Trapping: Reviewers have expressed frustration with the lack of trapping under-the-covers SOAP errors, such as when a query takes too long in Salesforce. This can lead to partial file pulls without proper failure notifications.
  3. Limited Debugging Capabilities: Several users have mentioned that the software's debugging capabilities are lacking. They suggested improvements such as adding checkpoints to track variables and a debugger, as well as enhancing logging options for better post-runtime review of integrations.

Users of Jitterbit have made several recommendations based on their experiences with the software. The most common recommendations include utilizing Jitterbit for integration needs, having a trained administrator to fully utilize its flexibility, and investing time in understanding the data flow between endpoints. Overall, users highly recommend Jitterbit for mid-size organizations aiming to scale at the enterprise level. They find it simple yet secure, with no hidden gaps or pricing surprises. Users suggest exploring Jitterbit's product offerings by reaching out to their team while taking into consideration the depth of scripting expertise required for Jitterbit developers.

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
Laura Sponaas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
  • It has made crafting solutions for data movement and transformation quick!
Laura McDonough, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to pivot quickly when a new data request or change to a current process is requested
  • We can choose batch or real-time based on our specific data needs as well as considering what the end-application can absorb. Some applications can handle heavy volumes en masse; others cannot
  • Timeliness - data entering the front of the process can be relied upon at the other end, several applications in, in a matter of minutes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Adding Jitterbit has allowed us to reconfigure several internal departments combining them into one, resulting in fewer headcount able to accomplish more. As we lose people through attrition, we realize we can leverage Jitterbit to automate and absorb some of their functions.
  • It’s all been positive from an ROI perspective for us, having the competency in-house has cut down on outsourcing expenses.
  • Jitterbit has allowed us to sunset a major ETL tool we were using for migrations into the cloud, saving us more in annual license costs than the cost of Jitterbit itself.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Simple, free solution to get data from external systems into Salesforce
  • Reduce extraneous data entry.
  • Users can use a single system to access data rather than referencing multiple data sources.
  • Data integrity
Eli Strong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • This tool is much more useful than data loader and saves me time.
  • I generally now only use it when I am having trouble launching DemandTools and PeopleImport. I find those tools more useful for my purposes.
Scott Boetig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Prior to Jitterbit, I estimate I spent about 25-50% more time and effort on data operations in Salesforce. Jitterbit's design and built-in efficiencies have improved my ability to complete customer requests in a timely manner.
March 16, 2015

Jitterbit 5.3 Review

Score 6 out of 10
Vetted Review
Verified User
  • The product is expensive and requires developer-level skills for our needs.
  • I do not know the ROI, but I presume it to be lower than was originally expected.
Don Waters | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • It did what we needed it to do, but due to problems with one of the endpoints, the result was not as fast and robust as we would like it to be.
  • Jitterbit is a great SaaS-based integration platform for the right projects when endpoints have what you need to get the job done.
  • If you are in the market for this type of toolset, Jitterbit should absolutely be on your list!
Score 6 out of 10
Vetted Review
Verified User
  • Customer service is really good
  • While providing the support, the whole R&D is done in our environement, instead once the ticket has been logged on a particular issue, and after understading the issue, i think it has be developed, tested end to end and then provide the update to the customer
Mike Turnell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Jitterbit and other data loaders increase my productivity immensely. Without data loaders, most of my time would be filled with manual data entry instead of data interpretation and analysis
  • Co workers appreciate the quick turnaround on data tasks, they are always impressed at the large changes of data in small amounts of time
Jules Clement | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Our time to deploy a new site was greatly reduced. We could build it once and then copy/modify. This was an enormous time save, I could implement 15-20 transformations and operations in just a couple of hours where other tools took multiple days.
  • When we switched to Jitterbit, it took me less than 25 hours to convert from our previous tool. It resulted in about 30 Jitterbit transformations.
Return to navigation