Red Flag - kvCORE IS NOT SAFE TO USE!! Potential loss of all your database !
Red Flag!! Think twice if you are considering to use kvCORE. The most un-safe CRM I ever used, not recommend at all. kvCORE deleted my …
Overview
What is kvCORE?
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
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What is kvCORE?
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://i.insiderealestate.com/kvcore…
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- Premium Consulting/Integration Services
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Product Demos
My 5 Favorite RE Tech Features!! KVcore Demo
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kvCORE Playbooks - How to use kvCORE Playbooks to get real estate leads
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kvCORE Pricing - HUGE Discount for eXp Realty - What's the Price Difference?
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kvCORE SETUP TRAINING Videos - Drip Campaigns | Property Boost LEADS [TUTORIAL]
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kvCORE Training Videos - Top FIVE Things To Do On kvCORE Today!
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Product Details
- About
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- Competitors
- Tech Details
- FAQs
What is kvCORE?
kvCORE is a real estate platform that helps brokerages, teams, and agents to scale and grow:
kvCORE features:
1) Dedicated IDX websites for all offices, teams, and agents - equipped behavioral intelligence, automation, and chat.
2) Smart CRM bubbles up top priorities for agents in one single dashboard.
3) Mobile app enables agents to wake up to warm leads right on their phone everyday.
4) Marketing automation system provides agents mass email + text, video messaging, power dialer, and pond accounts.
5) Social sharing tools drive exposure of listings.
6) Business analytics suite creates tight transaction integration and automation for payouts.
kvCORE Features
- Supported: Smart CRM
- Supported: IDX Websites
- Supported: Auto Nurture Campaigns
- Supported: Mass Email + Text + Video
- Supported: Mobile App + Dialer
- Supported: Lead Gen Tools
- Supported: Listing Marketing
- Supported: Squeeze Pages
- Supported: Behavioral Intelligence + Automation
- Supported: Integration Ready
- Supported: Voicemail Drop w/BombBomb
- Supported: Pond Accounts
- Supported: Business Analytics Suite
- Supported: Social Sharing Tools
kvCORE Screenshots
kvCORE Video
Quick overview of the kvCORE platform.
kvCORE Integrations
kvCORE Competitors
kvCORE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
Reviewers rate Support Rating highest, with a score of 2.
The most common users of kvCORE are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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kvCORE is widely used by real estate agents and brokerages for a variety of purposes. Users rely on kvCORE to effectively manage their schedules, ensuring that they stay on top of important tasks and maintain consistent contact with leads. The software's lead generation and auto-marketing capabilities are highly valued by users, particularly the lead gen squeeze page feature which generates a significant number of leads for their businesses. The kvCORE app is also greatly appreciated as it allows users to receive instant notifications on their phones, enabling quick and convenient responses to new leads, questions, or texts.
For eXp Realty agents, kvCORE serves as an essential tool, providing each agent with their own dedicated agent system, website, and CRM. Many users consider kvCORE to be their primary customer relationship management solution, using it as a hub for marketing campaigns such as mass texting, mass emailing, and video sharing. It has proven instrumental in streamlining business processes and taking businesses to the next level.
Additionally, entire organizations utilize kvCORE as a comprehensive system for CRM, lead generation, sales opportunities, and client management. The software helps prevent missed opportunities through automated communication and prompts for manual follow-ups. Despite some complexities reported by certain users in terms of training and customization processes, many appreciate the depth and usefulness of kvCORE in various aspects of their real estate business.
While there have been reports of challenges such as difficulties with lead imports when switching brokerages and complaints about the training process, other users have found success in using kvCORE for creating marketing materials, generating leads, and closing deals. It is worth noting that the software may be better suited for large enterprise brokerages due to its advanced features but can still be beneficial for individual agents who wish to drive leads through paid campaigns and automate communication efforts.
It is important to mention that some users have expressed concerns regarding customer support experiences and perceived lack of integrity from the company. Additionally, there have been instances where auto-replies to customers became obnoxious, leading to requests for unsubscribing. Furthermore, while kvCORE offers valuable services, it comes at a cost and some users have highlighted the need for better support in order to fully utilize its advanced system.
Overall, kvCORE is widely used by organizations and individuals for lead generation, client management, and communication. While experiences and satisfaction levels may vary, many real estate professionals find value in the software's features.
Automation Efficiency: Users have expressed that kvCORE's automation feature is incredibly helpful in managing leads, with some mentioning how impressed they are with the software's ability to automatically send texts and emails based on lead actions. This automation has made lead management more efficient for users.
Easy Lead Generation: Many users highly praise kvCORE's squeeze page feature, noting that it simplifies lead generation by handling all the necessary steps, such as capturing contact information, sending relevant homes, and even sending automated thank-you texts. They appreciate how this feature ensures no potential opportunities fall through the cracks.
Organizational Assistance: Users value how kvCORE helps them stick to a daily schedule by providing tasks to complete each day. By logging in and following the instructions provided, users can easily perform actions like calling leads or creating market reports. This feature simplifies lead management and helps users stay organized and on task.
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Lack of Customization Options: Some users have expressed a desire for better customization options for their websites in kvCORE. They feel that the current templates do not offer enough flexibility to truly reflect their brand and unique selling points.
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Slow Support Response Times: Several users have mentioned that they would like quicker response times from the support staff at kvCORE. They find the current wait times for support chat to be long and prefer more timely assistance when they encounter issues or have questions.
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Non-Intuitive User Interface: Users have commented that they find the software interface of kvCORE to be non-intuitive and not designed with regular users in mind, but rather geared towards software engineers. They believe that improvements could be made to make it more user-friendly and easier to navigate, especially for those without technical backgrounds.
Users commonly recommend the following for KvCORE:
Invest time in training: Users suggest dedicating a good amount of time upfront to learn how to use KvCORE effectively. They recommend watching training videos, signing up for training webinars, and utilizing all the training material available. Users advise investing in training to become proficient with KvCORE's features and recommend joining the mastermind group and relying on customer support for assistance.
Utilize all features and possibilities: Users highly recommend exploring the possibilities of KvCORE to enhance business communications. They suggest setting up customers on drip campaigns to stay in touch and recommend switching to KvCORE for better lead tracking and marketing plans. Users also advise utilizing the Smart CRM feature of KvCORE and recommend running through basic training and importing contacts to the CRM immediately.
Take advantage of resources: Users highly recommend taking advantage of the help available for learning how to use KvCORE. They suggest watching tutorial videos in the system and on YouTube, as well as attending webinars and researching all the benefits offered. Users also advise finding someone experienced with the software to show you how it works and suggest spending time playing with the features of KvCORE on a daily basis.
Overall, users recommend investing time in training, utilizing all features of KvCORE, and taking advantage of available resources to make the most of this system for website management, dialer, CRM, lead gen, and more.
Attribute Ratings
Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
Red Flag!! Think twice if you are considering to use kvCORE. The most un-safe CRM I ever used, not recommend at all. kvCORE deleted my account without any pre-warning or notice, i lost all my database from the ads i spend over $13k in additon to all the open house leads i have done in 2023.,lately my office paid the fees as requested for data restoration, disappointingly 1 month later after paid, still no recover of my loss, Big big red flag for such un-safe CRM!!! kvCORE not really help but caused a big problem to my business.
January 10, 2024
kvCORE could potentially ruin clients relationships.
The lead routing software is an absolute joke - if you don’t respond within 3 minutes to a lead sent to you at 3am you lost the lead and get shoved to the bottom of the list for being “non-responsive.”<br>The forced automated responses when you enter a new lead is pathetic, and I have lost clients because they were being slammed with emails and texts I didn’t even know were being generated. You can turn it off, but only if you know that it was turned on by the system automatically in the first place. <br>The CRM works well, but it’s kind of scary how invasive it gets into your clients’ lives.
October 24, 2023
kvCORE for a new brokerage "Fail"
Score 2 out of 10
Vetted Review
Verified User
We use kvCORE as our primary company website as well as the CRM, Google PPC and Social network lead gen system. We have tried to use it for CMA's and listing promotions as well. This is sold as an all-in-one suite that will easily allow all your needs to be met from one dashboard with minimal training. We have found that every aspect of the system we have tried using has either been so difficult to learn or, more often, in my experience, completely incapable of functioning as needed according to tech support that we don't use most of the system at all and rely on other systems we have to pay for on top of kvCORE.
October 10, 2023
kvCORE - One step forward, two steps back.
I use kvCORE as a CRM to follow up with clients and set up campaigns. It automates my business for me. The problem is, in my opinion, the campaigns are very generic and most Sales Agents are using this program, so everyone has the same thing. I think this program is a cash cow and tries every way possible to milk you for more money. In my experience, it falls flat by not being responsive with problems, and the entire system is riddled with bugs. Some so basic, and completely on purpose such as lot letting you get coming soon listings for buyers. From what I understand, apparently, this feature was removed by some, in my opinion, genius within the company willingly.
February 09, 2023
kvCORE is TRASH, DO NOT SIGN UP WITH THIS COMPANY
Score 1 out of 10
Vetted Review
Verified User
Do not use this company. kvCORE will tell you all the great things it can do to get you to sign up then not deliver anything close. This is a product much better suited for large enterprise brokerages but they will tell you it's great for smaller brokerages. Then they try to get you to scale your company. The articles they write on your social media are poorly written with many paragraphs just repeatedly cut and pasted. Any complaints are met with "we don't write the articles and have no control over the content". The communications to any leads are so poorly communicated that you will start to receive 1 star ratings and reviews. I was promised an account manager to help me set up my website, no one contacted me for over 1.5 months when I begin to ask to cancel the subscription. There is dismal communication with anyone other than their chat reps, who will basically tell you anything. Their so called proprietary lead system that allows you to market listings to other states will only get you angry callers who never contacted you and have no interest in your listings. The most communication I received from them is you are locked in for one year and need to make sure you pay your monthly fees.
December 03, 2022
I have never used a product that was less user friendly.
Score 1 out of 10
Vetted Review
Verified User
CMA, Lead generation, etc is what it's for. I don't use it anymore than I need to. Fortunately I'm not required to to use it. But it's provided by my brokerage. I wish it was user friendly. I pay to use it as part of my monthly desk dues. I get my leads out of kvCORE & take those elsewhere.
July 20, 2022
A CRM on Steroids
KVCore has been a vital part of our company for several years. We use it to manage all of business leads, customers, clients and our sphere of influence. It is very easy to miss out on an opportunity to do business with someone when you get busy in real estate. KVCore helps to prevent missed opportunities by automating some communications so agents don't drop the ball. In addition we use it to prompt tasks and manual follow up to add the human touch. Not only does it help prevent lost opportunities, it help create opportunities that might not otherwise have materialized.
July 08, 2022
You need to integrate kvCORE into your business
kvCORE completely changed how I do business. It has helped me take my business to the next level by helping me streamline my business. It can take a while to get everything up and running, but if you hunker down and knock it out, you will be up and running in no time. I am so happy with everything the software has to offer. Not to mention, the support team is absolutely fabulous.
I use kvCORE as my primary customer relationship management solution. I also use it as a hub for my marketing campaigns as well. It is good for mass text, and mass emails and you can even send video over it which is a very nice feature to have. I would recommend it as the best CRM software for REALTORS.
July 07, 2022
kvCORE is well worth the money
Keeps me up to date on client activities. Tells me when to call clients.
June 28, 2022
kvCORE Gets the Job Done!
kvCORE has helped the agents in my office become more efficient in several areas of their business. Most importantly staying in touch with their sphere of influence. It has also helped them immensely in the field of having a website and using that website to generate leads for their business.
1) All of our agents have their own kvCORE account that sits under our admin account. They use the kvCORE website as their primary site and kvCORE CRM as their Real Estate CRM. They also run paid campaigns through kvCORE to drive leads and use kvCORE to automate email, text, and tasks to nurture those leads.
2) We use kvCORE at the office/brokerage level as our primary B2C website, which converts leads we drive through Google Ads. We also run Enterprise Property Boost to automatically run FB ads based on our listings to drive leads into a pond that is a free leads program for our agents.
3) We also use kvCORE in some ways to aid our agent recruiting process. We use a smart campaign to automate touches via text and email with our recruiting relationships.
2) We use kvCORE at the office/brokerage level as our primary B2C website, which converts leads we drive through Google Ads. We also run Enterprise Property Boost to automatically run FB ads based on our listings to drive leads into a pond that is a free leads program for our agents.
3) We also use kvCORE in some ways to aid our agent recruiting process. We use a smart campaign to automate touches via text and email with our recruiting relationships.
June 22, 2022
kvCORE Review
Score 5 out of 10
Vetted Review
Verified User
I used kvCORE 8 years ago with another real estate firm and was truly excited to learn this would be our CRM. Unfortunately, this has been a disaster. The product is not user-friendly and they wrangle you into long-term contracts. They have numerous webinars available to learn the product if you have the time to learn it. If you already have a job this is a second job. Good luck trying to reach customer service. Help starts with a BOT, then in 24 hours a live chat and if you are not glued to your computer and do not answer quickly they ask if you are still there then close out the conversation. Additionally, the auto-replies to our customers become obnoxious to the point the customers ask to be unsubscribed. Really glad to be done with them. If you have a dedicated marketing person who can spend hours learning the system and control the timing of the drip campaigns it has all the bells and whistles. In my humble opinion, kvCORE is costly and lacks the support needed to use its advanced system.
Score 1 out of 10
Vetted Review
Verified User
My agents and I loved kvCORE up until we had problems. We switched from one brokerage that used it to my own brokerage and was told they would import over our CRM/Leads/Sphere. Big Mistake!!! None of us recognized the names that came over and no one from our last 5 years of using was even there. When I called asking about it I was told they were company-owned leads and company-owned leads did not transfer. I assured them the former brokerage had no company-owned leads and as I was the primary broker for that company before opening my own shop I should know. The person I was speaking with said they would need to get the owner's permission to release our leads. Did I say, Owners? There is only one Owner, who are you referring to? The 2 names they gave me as owning the previous brokerage where we were I had never heard of! Then they said for $200 each agent they could get us our leads back. No thank you that is not what we were promised at the front end. So here we are Day 65 of the hostage situation and NOTHING!!!
Score 1 out of 10
Vetted Review
Verified User
I used this product to be my main form of lead & transaction management. it worked okay for that purpose.
January 21, 2022
kvCORE Review
Score 1 out of 10
Vetted Review
Verified User
From my experience, kvCORE is one of the most complicated, anti-intuitive programs for real estate I've ever used. In my opinion, the most basic of tasks requires hours of training to perform and the training takes forever to implement and use. kvCORE may be great if you have a full-time technology staff member who is very experienced in formats, software, and online marketing systems, but I feel it is not for the average agent. I wouldn't use this system if it was free to me because it is less than ideal. I've spent about 30 hours using their training, uploading contacts, creating landing pages, and paying a lot of extra money to customize my website (which is broken more often than it works). For example, I go into the marketing section of the program to create a simple one-page flyer for an open house. The property was a tear down so I only wanted to use a single, front elevation photo because the inside was unredeemable. I couldn't make a single-photo flyer. It was not an option. I had to have a minimum of 3 photos! They also don't give me the option of customizing our company colors on the flyer. Fortunately, I had more success with Canva and sold the property within 3 days. For $700/month, you'd think I could design a basic flyer. This is just one example. I could give you a dozen. In my opinion, overall their people are great, but their product is a mess and it is very costly and time-consuming to use.
October 15, 2021
kvCORE - FAILS in my opinion
Score 1 out of 10
Vetted Review
Verified User
kvCORE was supposed to help with cram and streamlining our systems. After [our experience of] many failed training attempts - (sorry we have to reschedule something is wrong [they said]). Then the process of failure with our integration for our other lead Gen systems, we had enough [of] spending more time trying to iron out the kinks. [In my experience we were] promised we could cancel if [they] couldn’t fix it or we had more issues [and] we did, several and had no more time to wait it out. [I felt it was] very frustrating, [we experienced] broken promises, software glitches, and so on. [In my experience] they refused to let us out of the contract and even noted [to] the account that we changed our mind, are satisfied, and no longer wish to cancel! This is a lie and they had 3 months to correct [it]. I would go anywhere else besides kvCORE. It’s a flop, [in my opinion], I strongly do not recommend this company as [I feel] the integrity lacks and [I believe] the software is weak when it comes time to blend the programs.
eXp offers kvCORE to all of it's real estate professionals. We use it daily to stick to our schedule, to make sure we are "touching" our leads enough, and as ways of lead gen and auto-marketing. kvCORE keeps me on task, keeps me involved, and keeps me out there creating business daily without paying extra for the leads I'm getting. I use the lead gen/squeeze page feature daily- that is the largest lead generator for my business right now. It's easy and convenient to post a squeeze page in an ad, then leave it. When someone clicks on my ad, it automatically prompts them to give their contact info and then it texts my phone letting me know someone signed up and I need to contact them asap. I also have the kvCORE app on my phone, so even if I'm out or at an event, I get the notification of a new lead, or a question, or text that's sent directly to my phone and it's easy to reply.
March 04, 2020
Awesome Product
I am using it to keep up with my client-base without having to do the actual work on a day to day basis. I use it to create adds on social media sites to funnel information into my sales funnels.
February 28, 2020
Great Tool
We use kvCORE in multiple aspects: from keeping all leads/contacts in one place to sending individual and mass emails to creating campaigns to generate new leads. Keep in touch with clients and follow up with leads.
February 28, 2020
kvCore review
Our whole organization uses kvCORE as a lead generation and also to keep in contact with past and present clients
February 22, 2020
kvCORE is my Lead Generation Engine
The whole company uses kvCORE. It is robust and useful in every way. I use it every day for lead generation and for my website. I can use it to post to Craigslist in one click or to make single-page website extensions or landing or squeeze pages. It allows me to put my customers on a contact schedule so that I can make sure they are in my pipeline.
February 22, 2020
kvCore for all your business needs
kvCore is being used by every EXP realty agent. Each agent has its own agent system with its own website and CRM. Every agent now has an automatic follow up system and a website for lead generation.
February 22, 2020
It changes your real estate biz for the better
kvCORE is being used across the entire sales enterprise. We use it as a CRM, as a tool to generate sales opportunities, and also to help clients understand their situations better. It's changed our culture from a place where everyone used their own tools for CRM/Client management to one where we all work on the same platform.
February 20, 2020
kvCORE Delivers the Goods!
Our Brokerage uses kvCORE across our organization. It is a very in-depth system with lots of horsepower. It has been a good one-stop-shop solution for our organization, and the individual agents using the system functionings as the CRM with drips and prompts, easy social media sharing and analytics, as well as lead generation.