Overall Satisfaction with kvCORE
kvCORE has helped the agents in my office become more efficient in several areas of their business. Most importantly staying in touch with their sphere of influence. It has also helped them immensely in the field of having a website and using that website to generate leads for their business.
- Automation
- Ease of use
- Providing a library of information
- Having access to customer service
- Customer service could respond a little faster
- Provide more free support instead of charging hourly
- Better customization options for websites
- Admin support
- Admin dashboard
- Learning library
- Ease of use to connect to social media
- Lead conversion
- Definite return on investment
- Using the platform to recruit agents
All had their strengths and weaknesses. Salesforce was very robust but the learning curve would be too great for the older agents. Real Geeks just wasn't strong enough. LionDesk was good but very pricey for what you received. Their back-office software is really good. kvCORE checked off all the boxes and had the right price to go along with it. Although I will say, kvCORE back office is not a good product.
Do you think kvCORE delivers good value for the price?
Yes
Are you happy with kvCORE's feature set?
Yes
Did kvCORE live up to sales and marketing promises?
Yes
Did implementation of kvCORE go as expected?
No
Would you buy kvCORE again?
Yes