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Marigold Engage+

Marigold Engage+
Formerly Cheetah Messaging or Cheetah Mail

Overview

What is Marigold Engage+?

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

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Recent Reviews

TrustRadius Insights

Cheetah Messaging offers a range of use cases that have proven valuable for various companies. Users have found that the segmentation …
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Expensive Service

1 out of 10
April 08, 2014
CheetahMail is used across most departments within our organization. We use their self-service option and to do so requires tech support …
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Awards

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Pricing

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What is Marigold Engage+?

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is Skai?

Skai (formerly Kenshoo) is a cross-channel advertising solution for search marketing, social media and online advertising. The product aims to give advertisers and agencies the control and automation needed to make better investment decisions across search marketing and online advertising.

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Product Details

What is Marigold Engage+?

Designed for high-volume, cross-channel campaigns, Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.


Marigold Engage+ Features

  • Supported: Mobile marketing
  • Supported: Offline
  • Supported: Event triggers
  • Supported: Send time optimization
  • Supported: Spam detection
  • Supported: Segmentation, clustering, and audience targeting tools
  • Supported: Journey orchestration
  • Supported: APIs

Marigold Engage+ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

Epsilon PeopleCloud and Salesforce Marketing Cloud are common alternatives for Marigold Engage+.

The most common users of Marigold Engage+ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cheetah Messaging offers a range of use cases that have proven valuable for various companies. Users have found that the segmentation feature of Cheetah Messaging allows for the creation of different segments for promotional and trigger campaigns, enabling the sending of dynamic campaigns to users. This has resulted in a good click-through rate for various campaigns. Additionally, CheetahMail, which is utilized as the current solution for email marketing across all areas of a company, has been beneficial in sending out emails to the masses and for specific remarketing purposes. The tracking and internal management system provided by CheetahMail is helpful for managing email programs and reporting on promotional campaigns. It is particularly useful for day-to-day marketing and editorial emails, promoting newsletters, events, etc. Multiple publications within companies have used CheetahMail to cater to their varying communication needs. The program enables professional communication with subscribers, offering features such as unsubscribing and attribute management. Furthermore, CheetahMail assists in ad operations by allowing easy tracking of clicks and opens for sponsored emails. With the ability to schedule and automate email deployments, even during non-business hours, CheetahMail helps to organize and streamline communications with subscribers, ensuring professionalism and efficiency. It has been widely used across organizations to provide email management for each specific product brand/website. Its integration with the OMS/fulfillment warehouse facilitates transactional communications and automated marketing email deliveries. By enabling data-driven workflow and segmentation based on customer data, CheetahMail enhances the effectiveness of email marketing efforts. Users have noted that the program saves time as it allows small teams to manage email marketing for all lines of business in the organization. It has been utilized by most departments within organizations, often requiring tech support and design team involvement. From sale emails to subscriber base management, CheetahMail serves cross-departmental purposes effectively while managing a large volume of email records and facilitating messaging dissemination. It has also been used as one of multiple ESPs by agencies for transactional messaging and batch email delivery.

Based on user reviews, thoroughly scoping the integration process is recommended, particularly for beginners in marketing. It helps ensure a smooth transition and implementation of the software. Despite an initially complicated user interface, users mention that the software becomes a great tool once you get past this learning curve. It is highly recommended for professionals due to its user-friendly interface and great features. Additionally, the software is well-suited for managing less sophisticated campaigns. Users find it very easy to use, providing easy-to-read feedback and tracking of subscribers. For small businesses that do not require advanced features or automation, using email is recommended.

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Duncan Hernandez | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
CheetahMail is a much more mature product than Yesmail, though many problems exist with both email service providers. Though some data can be missing, there is so much more data available with CheetahMail than our previous email service providers. The web-based management system is clunkier than Yesmail, but provides much more options for customization and management.
March 22, 2016

Just alright!

Score 2 out of 10
Vetted Review
Verified User
Incentivized
I have one example of a service that compares to CheetahMail and was a far better service operationally and was more intuitive. This was the e-Dialog email service where segmentations were easier to build and the UI was far more straight forward and easy to understand. I would not recommend CheetahMail.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Lyris HQ,Strongview,Salesforce.com,SugarCRM,Marketo
CheetahMail is very far behind these other providers. Specifically in Lyris we could build forms that automatically generated code connected to specific lists and be up and running in less than a few hours. With CheetahMail that would take days and developers at times.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our employees are ESP agnostic and we try to support the ESP that our clients are using or want to migrate to. Typical ESPs in this tool chest are the Marketing Cloud (formerly known as ExactTarget), Silverpop, Adobe, and MailChimp for our smaller clients. In the last couple of years, ESPs have enabled a great number of advanced features to get to advanced targeting, segmenting, and analysis and while CheetahMail has some of those features, it has not done as good of a job keeping up with the other leaders in the industry. This is not one of the top ESPs that our clients are asking to support them on or onboard them to in 2015.
Score 8 out of 10
Vetted Review
Verified User
  • ExactTarget,Epsilon DREAM,Epsilon DREAMmail,Yesmail,StrongMail Message Studio
To be honest, all ESPs at a core level offer the same features to manage an email program effectively. The true decision making then is based on what their specialty service(s) may be. ExactTarget is a wonderful UI and integrations across many channels, but it is quite expensive and really for large enterprise organizations. Yesmail does have a great creative-services department. Strongmail, although good, does not offer any significant difference in the market, but price is slightly less so aren't bad solutions. DREAM is probably the "middle" between a Cheetahmail and ExactTarget from a UI look-and-feel and functionality perspective, and their data access is quite good. Cheetahmail was selected in the end because it offered more than a smaller ESP for functionality for larger enterprises, but was still within a cost range that was affordable for my company. (In fairness, there was also an existing relationship with Experian on non-email data services which also made extending the relationship make sense.)
April 08, 2014

Expensive Service

Score 1 out of 10
Vetted Review
Verified User
We've evaluated 6 other email service providers and have come to the conclusion that CheetahMail is extremely lacking and consistently on the decline. They lack in innovation, in having the option to integrate data from other sources, in functionality when it comes to automating the email process. If you are going for their self-service option, stay away! I doubt they will still be in business give or take 5 years.
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