Likelihood to Recommend I think if you have Cisco infrastructure and you are looking to do a big hardware install per se, the plug-and-play feature is really helpful to be able to really quickly push out a config to a bunch of switches. That was really helpful for us. It really sped things up. If you need to push out configuration changes to a bunch of switches at once, it can be helpful, I guess if you plan it out. I guess that's the part I'm struggling with is trying to figure out how to streamline that process, but it has the potential there to be really helpful.
Read full review Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
Read full review Pros I want to hammer home this swim process. It is amazing how you can upgrade something. It does all the readiness checks for you, does all the compliance checks for you, and it eliminates a lot of potential human error. Maybe you won't copy a file correctly, maybe you didn't check your MD five hash properly. There's a lot of things that if you're doing 50, 60, 70 upgrades over the course of a week or two weeks, you might try to cut corners, or not intentionally, but just human error. You do something repetitive, maybe you skip a step with swim, there is no skipping a step. It checks compliance, it checks your iOS, you download your iOS straight from Cisco from Catalyst Center. It eliminates any fatigue that you might have whenever it comes to doing repetitive things for weeks on end. Read full review Out of the Monitoring of almost all Network Devices. Build custom pollers to monitor which is not supported out of the box. Further you can alert on these custom metrics and Out of the box metrics. It provides you great dashboards, Reports features. You can integrate it with any MoM layer tools either using its API or sending out traps. Out of the box Integration with Service Now ITSM Tool. Read full review Cons We started using the product quite early and as I understand it was quite a new product for Cisco, so it's been developed quite aggressively. So even though we thought we were running the latest recommended version, a month later we realized that we are so much behind that it might take a week to upgrade to the latest recommended versions. In a way, it's good because it's developed so fast, but it's hard to keep up with all the implementations. And last upgrade for us took three weeks because we were so behind and it just takes longer because we've got large-scale deployment. Read full review The software upgrade process is a little hairy and has caused me trouble on occasion. The server that it needs to run is a bit of a resource hog along with the SQL server. Some additional features like the network map are a bit clunky compared to some other products that we use. Read full review Likelihood to Renew We utilize Cisco Catalyst Center frequently for many tasks including SWIM and vulnerability mitigation which has provided better options than manual processes
Read full review The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Read full review Usability Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
Read full review SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
Read full review Reliability and Availability Always available. Always is important to plan the software available during the machine/application setup.
Read full review Performance Pages load slow, especially the bettors map. Could be that my server is old.
Read full review Support Rating El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
Read full review In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Read full review Online Training The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
Read full review Implementation Rating Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Read full review Alternatives Considered The software upgrades and ability to integrate with the wireless telemetry data set Cisco DNA Center ahead. However the automation with Change Control, Intent and better path mapping (even across MPLS and WAN Circuits) make
NetBrain a needed tool to get that gives you that visibility and flexibility. Solarwinds has the ablity to view Netflow which would be an interesting add to DNA Center or an easier path to get or integrate with Stealthwatch.
Read full review We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
Read full review Scalability From the direction and information I have been given it is very flexible and scalelable
Read full review Return on Investment Initial cost is pricy, but management needs to understand the value this provides so make them aware Reporting could be improved in more detail in our opinion, but it gives a great overview of your environment. High level overview for managers would be greatly appreciated with as little or much detail as needed for certain Cisco gear. Does not work as well with some older Cisco equipment because they want you to buy new, again the cost impact comes into play. Read full review SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server. SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time. We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business. Read full review ScreenShots SolarWinds NPM Screenshots