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YourCause CSRconnect

YourCause CSRconnect

Overview

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national…

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Recent Reviews

CSRconnect Review

3 out of 10
November 19, 2019
Incentivized
We use CSRconnect cross the company to log volunteer hours, post volunteer opportunities, and collect donations. We also use the back end …
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What a great platform!

10 out of 10
November 12, 2019
Incentivized
CSRconnect is being used across our entire organization at TD Ameritrade. From employees at branches to our C-Suite Executives, the …
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CSRconnect Review

3 out of 10
November 09, 2019
Incentivized
CSRconnect is used across the whole organization but mostly used for our CSR department. It allows us to create volunteer events and track …
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CSRconnect Review

4 out of 10
November 09, 2019
Incentivized
CSRconnect is currently being used across our organization for our company's Giving and Volunteering. We see that there is a slight curve …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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YourCause CSRconnect

YourCause CSRconnect

N/A
Unavailable

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

17 people also want pricing

Alternatives Pricing

Submittable

Submittable

$10,000
per year
What is Submittable?

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs,…

Chezuba

Chezuba

$0.99
per month per user
What is Chezuba?

Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.

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Product Details

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.

YourCause CSRconnect Competitors

YourCause CSRconnect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesGlobally
Supported LanguagesMultiple Language Translations for Global Deployment

Frequently Asked Questions

Bonterra Grants Management and Causecast are common alternatives for YourCause CSRconnect.

Reviewers rate Support Rating highest, with a score of 7.3.

The most common users of YourCause CSRconnect are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 09, 2019

On the right track, but a long way to go

Verified User
Employee in Corporate
Hospitality Company, 10,001+ employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use CSRconnect to manage our employee giving and employee volunteering programs.
Pros and Cons
  • The look of CSRconnect is pleasant.
  • Things that seem simple, but have way too many steps in them
  • The picture ratios and the way that pictures are displayed are awful! Even if you use the recommended sizing, all pictures are stretched oddly and do not look nice. It is also frustrating that you cannot move or adjust a picture within the frame to make it look more appealing.
  • The search function is not intelligent when trying to find a charity.
  • The donation history is often wrong and many employees are confused about why totals do not match. The same goes for volunteering hours.
Likelihood to Recommend
I think it would be better suited for a company that is smaller. Also for a company that is starting brand new and not integrating their data. We have had nothing but problems with the integration. It has been a nightmare and I do not see an end in sight.
Return on Investment
  • It has caused issues with trying to troubleshoot all the various glitches and problems we have had.
Usability
4
It is easy to use but if there is an error or something is not working correctly, it does not tell you where the error is. The site will just simply not let you publish or move on and it can be very frustrating to try and find the problem, especially when it is something very minor.
Support Rating
3
Our account manager is very kind and responsive, but it seems when there are major issues, we don't ever get a solid answer or what/how to fix the issue. We have issues that have been assigned JIRA since we first transitioned to CSRconnect and they are continually pushed under the rug.
Implementation Rating
1
So many issues with implementation! It has been such a frustrating process.
Likelihood to Renew
8
The implementation of a new system would be too time-consuming to switch right now.
Other Software Used
Products Replaced
Yes
Key Differentiators
  • Existing Relationship with the Vendor
We had no choice as we were using GDG.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Implementation Issues
  • Payroll integrations are still an issue, so many issues with payroll integrations!
Training Types Used
  • Online training
Online Training
6
Our account manager was great at showing us user functions but could have done better at showing us practical uses.
Product Configurability
6
UI Customization
Yes - we have customized the interface extensively
Extensibility and Customization
Some - we have added small pieces of custom code
Bug Resolution
Yes
Mobile Interface Availability and Impressions
Yes
The mobile interface works fine.
Scalability
6
It has worked for our large company fine.
Reliability and Availability
7
It is available when needed. It can be very slow at times.
Performance
6
Sometimes pages load very slowly. I also hate how fast it logs you out!
Systems Integrated With
  • Volunteer Match
Ease of Integration
5
Pre-Sale Experience
6
Post-Sale Experience
5
Our account manager has still been active and helpful.
Upgrade Process
Yes
Future Edition Upgrade Plans
No
Migrating Between Editions
No
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