Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt)

About TrustRadius Scoring
Score 9.6 out of 100
Zix Email Encryption (ZixEncrypt)

Overview

Recent Reviews

Zix Email Encrytion with Gmail

10
January 06, 2021
We are using Zix email encryption for the entire organization. It allows us to safely send and receive email through the Zix secured email …

Zix is affordable and easy to use

9
January 05, 2021
Zix keeps our entire agency confident that we remain HIPAA compliant in our email practices. While there are many options out there for …

Zix Encrypt (GAME) offers great protection!

10
December 23, 2020
Zix email encryption is a tool that our organization uses to send and receive sensitive information securely. We have many departments …
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Zix Encryption for our Environment

10
December 23, 2020
We are using Zix across our entire organization. The heavy users for the product are our Police, Fire, and HR Departments. With having to …
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Zix is a Home Run

8
March 06, 2020
Our business unit is a HIPAA covered entity and we needed a secure mail platform in order to remain compliant. This is just for our …
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Good product overall.

9
March 05, 2020
We use Zix for email encryption for all staff. We are a bank, it's required for regulatory.
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Video Reviews

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Pricing

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What is Zix Email Encryption (ZixEncrypt)?

Zix Email Encryption (formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. Zix scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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9 people want pricing too

Alternatives Pricing

What is RMail?

RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides…

What is Paubox Email Suite?

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service, the Paubox Email Suite, which features Encrypted Email, Inbound Security with ExecProtect, and Email DLP under one subscription.

Features Scorecard

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Product Details

What is Zix Email Encryption (ZixEncrypt)?

Zix provides a transparent email encryption solution. The solution provides automatic email encryption and data loss prevention to offer peace of mind for users, employees, and executives. Its privacy filters automatically scan all emails and attachments, so if any sensitive information is detected it can be encrypted and quarantined. And, Zix's approach to transparency removes extra steps and passwords, in order to make secure email as easy as regular email. That goes for senders AND receivers. The solution aims to end compliance and regulatory concerns, as Zix does the work for the user.

Zix Email Encryption (ZixEncrypt) Features

  • Supported: Protect Communications
  • Supported: Ensure Accuracy
  • Supported: Maintain Compliance

Zix Email Encryption (ZixEncrypt) Integrations

  • Microsoft Office

Zix Email Encryption (ZixEncrypt) Competitors

Zix Email Encryption (ZixEncrypt) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Zix Email Encryption (ZixEncrypt)?

Zix Email Encryption (formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. Zix scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

What is Zix Email Encryption (ZixEncrypt)'s best feature?

Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.

Who uses Zix Email Encryption (ZixEncrypt)?

The most common users of Zix Email Encryption (ZixEncrypt) are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-25 of 102)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
I would recommend it, based on email encryption technology, to a company that has 10 or more employees (their minimum license package). Overall I like the product but am unhappy that I have to purchase licenses I don’t use. I think a five-user package should be the minimum.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
Score 10 out of 10
Vetted Review
Verified User
Review Source
This would be appropriate in any organization. Zix gives you the ability to configure as little as you want or as much as you want. Starting out we were using only the manual encryption using the outlook plug-in. This was fast and easy to setup and get the users going. This is still how most of our users still use it.
Matt Thibault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We only utilize the email encryption option that Zix provides and it works great. It was very easy to train users on how to use the email encryption. Managing the software is very easy as well. If you have a question at they provide a lot of video tutorials or you can also reach out to the support team.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zix is well suited for healthcare where PHI needs to be secured. Zix is also well suited for finance where financial information needs to be secured. If you are not concerned with any regulations regarding patient or client data, perhaps Zix is not for you.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix is well-suited for all manner of personal financial information (PFI), health information (HIPAA) and educational information (FERPA), collectively called personally identifiable information (PII). For those messages that contain this information, Zix requires encryption. For those false-positives, Zix will email and administrator(s) and the end-user that sent the email that a message was placed in quarantine for human review to determine whether to release the email with or without encryption. Zix also can detect other Zix gateways and pass all messages to and from the remote Zix gateway with encryption. This is noticed by the end-user by the presence of a blue banner in the email message body.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zix is well suited if you are looking for a solution that allows you to securely communicate through email. In our case we needed the ability to transmit email communication containing personal financial information that needed to be secure. It is also a good solution for sharing secure credential information with trusted partners.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix is a good solution for people running on-premise email (especially Exchange). The cost of the solution is very reasonable in the marketplace and Zix is very good at it. Their Zix directory of other registered Zix users enables transparent encryption across a very large user base. Zix is well regarded in the financial sector due to strong security and auditing.
March 06, 2020

Zix is a Home Run

Score 8 out of 10
Vetted Review
Verified User
Review Source
[It is well suited for] sending PHI securely. [It has] the ability to scan emails for PHI when the user doesn't click the Send Encrypted button. Mail is scanned and when it detects PHI, it automatically encrypts the mail. Sometimes we don't need it to go out secure but have had emails get identified as having PHI in it. Always better safe than sorry, but it can be cumbersome for the recipient.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The mobile app is the best - easy to set up, quick to deploy, works well and requires very little in terms of support or training. So to need an app that is quick to deploy and easy to use, it is well suited.
Kendall White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Very well suited for the healthcare environment. Also great for companies with small IT support staff as the system is very low maintenance. The installation was very simple and straightforward and ongoing support has been excellent. The trusted relationship feature for all Zix customers is a great benefit and prevents the need for other Zix customers to log into a portal etc. to retrieve information.
Mike McCloskey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It has almost perfectly met our needs. A title company with 25 users that requires encrypted communication countless times daily. I am not sure that it would work as well for a small 2 user setup due to cost; I haven't checked that. I work with a small dental office that fits that scenario. There are many HIPAA solutions that match their use case, however.

Still agree with what i wrote a while back on this.
Jerry Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This recommendation is based on the combined rating of the ZixGateway (10) and ZixOne (8). The lowered score for ZixOne is based on my recommended improvements. ZixGateway is well suited for anyone with a need to encrypt email, manually or by rule. Due to the number of Zix clients in the Healthcare arena currently using ZixGateway, it is especially suitable due to the seamless process for the recipient. When the sender's ZixGateway is communicating with a ZixGateway at the receiver's site, the email is encrypted by the sending ZixGateway, decrypted by the receiving ZixGateway, and delivered to the recipient with no extra effort on their end. By comparison, most of the other vendors we evaluated forced their recipients to a Portal from which they could retrieve the secured email, requiring them to maintain yet another set of credentials.
November 17, 2017

My Take on Zix

Joel Segal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is great to use Zix when we send listings or reports to some of our locals. We also use it heavily when we correspond with our software vendor. It is less appropriate when Zix incorrectly identifies an email as containing materials and auto encrypts that email.