DialogTech (formerly ifbyphone) offers call tracking, marketing attribution for calls, and other call analytics. Features include call attribution, call scoring, contextual call routing, call management, and automated voice notifications.
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Marchex harnesses AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through a prescriptive analytic…
OpenCart is an open-source eCommerce platform. It features support for unlimited categories and products, multiple currencies and languages, shipping, payments, and mobile access.
Offering a communications platform that provides global carrier-grade services, Telnyx in Chicago maintains an international, private IP network and grants its customers control over their communications through its portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global …
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded app…
Spiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement.Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance.Faster training. Utilizes in…
An AI text analysis platform dedicated to empowering businesses and educational institutions as they navigate the ever-evolving landscape of genAI through responsible AI innovation, balancing technological advancement with integrity, transparency, and ethics. Since 2015, Copyleaks harnesses AI to em…
Verint® Workforce Management Professional™ (formerly Monet Workforce Engagement™) for contact centers was a solution incorporating forecasting, scheduling and other functions into a coordinated effort to optimize workforce resources. Based on Monet, the product is discontinued in favor of Verint's m…
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
Stripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-…
Bentley Systems offers the MicroStation application and product family as a 3D and 2D modeling and computer-aided design (CAD) solution for engineers and designers.
Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution offering a customized interface designed to suit users' operational maintenance needs. The vendor states that Hippo’s UX design principle has always been the same: features only have value if t…
Medium is a blogging and web publishing platform from the company of the same name in San Francisco, California.
The Kazoo Employee Experience Platform aims to bring together everything needed to create a high-performing, connected culture regardless of where employees work or what device they use. The vendor states that by combining Goals & OKRs, Recognition, Feedback, Conversations, and Incentives within…
Sterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Ste…
Perk (formerly TravelPerk) is a platform that automates travel, spend, and events. It provides employees with simplified management tools while offering finance teams real-time spend visibility and policy control to streamline corporate administrative workflows.
Google AdSense provides a way for publishers to earn money from their online content. AdSense works by matching ads to your site based on your content and visitors. The ads are created and paid for by advertisers who want to promote their products. Since these advertisers pay different prices for di…
Accelo is a Professional Services Automation (PSA) platform designed to provide visibility into operational risks for service-based organizations. While traditional tools often focus on historical data, Accelo is intended to surface real-time risks such as Project Overruns, Resource Overloading, and…
OpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.
macOS is the graphical operating system for Apple desktop devices.
Gainsight Customer Communities is a centralized destination that brings customers, resources, and products together. The hub helps users to engage, retain, and delight customers by unifying customer resources, leveraging dynamic search and AI capabilities, building an influential user community.
The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.
