Alvaria Workforce (formerly Aspect Workforce Management), is a suite of software which combines call center workforce management with advanced analytics features like call recording, speech analytics, eLearning for training, data sharing for schedule optimization across call center or branch locatio…
Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, result…
Apple's iOS is the company's mobile operating system.
macOS is the graphical operating system for Apple desktop devices.
The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
Cisco's Software-Defined Access (SD-Access) provides automated end-to-end segmentation to separate user, device and application traffic without redesigning the network. Cisco SD-Access automates user access policy so organizations can make sure the right policies are established for any user or devi…
WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.
Offering a communications platform that provides global carrier-grade services, Telnyx in Chicago maintains an international, private IP network and grants its customers control over their communications through its portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global …
Affinity Publisher replaces the former PagePlus desktop publishing application, from Serif Europe headquartered in Nottingham.
Zendesk Guide is a smart knowledge base built to help support teams continuously improve content, keep it up to date, and serve it to customers.
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.
Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.
Adobe Presenter is a PowerPoint plugin for converting PowerPoint presentations into elearning content. It allows for multimedia and interactive integrations and can be mobile accessible. Presenter can also integrate with standalone LMS products, including Adobe Captivate.
WhiteSmoke Software offers English writing technologies, with a focus on products that enhance and correct grammar, spelling, and writing style. WhiteSmoke products are based on natural language processing (NLP) technology, featuring artificial intelligence algorithms for text analysis.
Employee Advocacy by Sprout Social (formerly Bambu) is a social media marketing tool that leverages employee advocacy. Users can distribute company blog posts, press releases, news and articles, thought leadership, and customer case studies through employees' personal social networks.
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded app…
Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. They do this with a digital presence platform and add to it as much or as little service as needed to help clients be eve…
The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.
Bitwarden headquartered in Santa Barbara offers open source password management solutions for individuals, teams, and business organizations.
HubSpot Academy is a free online training for inbound marketing, sales, and customer service professionals. This eLearning platform, that is available in four languages, specializes in comprehensive certifications, singular topic courses, and bite-sized lessons for professionals looking to grow th…
Carbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.
Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from …
From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.
Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).