Not the best in class | TrustRadius

Use Cases and Deployment Scope

We use Paylocity for payroll and HR for our entire corporation. Makes it easy to track time.

Pros and Cons

Time tracking
Ability to have different pay schedules
Ability to set up sub department and track time and expense per sub division

Probably one of the worst customer service
People responding to phone calls are not experienced
No account manager for assigned to an account. Every phone call and email leads to a new person responding to the enquires

Return on Investment

No different than other vendors

Alternatives Considered

Paychex, Quicken

Key Insights

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

No

Other Software Used

Sage Intacct, athenaOne

Likelihood to Recommend

If you are looking for a payroll service that prides itself for customer service, look at some other payroll service providers.