Overall Satisfaction with Zapier
Zapier within the organization is used by different departments for the necessary use by each one.
Sales uses it to manage leads from different landing page platforms or social networks and to send the information to sales CRM.
Development and Systems use it to communicate platforms with each other and send calls via API.
Customer Service uses it for communication with customers when executing some scheduled tasks within the CRM.
- Easy configuration between applications.
- Very intuitive and easy to use platform.
- Extensive integration store.
- They need to have a mobile app to monitor activities or turn automations on and off.
- We managed to reduce the time of attention to prospects by 60%.
- Communication with prospects for registration confirmation when firing emails helped us improve the user experience.
- Time reduction in information reconciliation.
Do you think Zapier delivers good value for the price?
Yes
Are you happy with Zapier's feature set?
Yes
Did Zapier live up to sales and marketing promises?
Yes
Did implementation of Zapier go as expected?
Yes
Would you buy Zapier again?
Yes