Overall Satisfaction with Altru
Our entire organization (children's museum) uses Altru to help manage daily sales, group sales, memberships, fundraising, merchandise sales in the museum store, and events/programs. We've been using the program for just under a year and have had success in keeping track of nearly every department of the museum.
- Combines multiple departments' data under "one roof".
- Interface is relatively easy to learn for basic tasks (e.g. daily sales) and query can be used for more complex interests.
- Support team is very knowledgeable and readily available; the Altru Community is full of other users who can also help you through your specific question or issue.
- We'd love to see more reports available. I initially spent a lot of time building queries to get the information we needed, and we often use queries for regular reporting.
- We do not use Altru for volunteer management because of its limited functionality.
- We've run into some software issues not limited to our organization, but these have been resolved in a timely manner.
- We've moved from two different software programs to just using Altru.