Apricot--Excellent software
Updated May 15, 2020

Apricot--Excellent software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Apricot by Social Solutions

Apricot is being used across programs. We are currently in the implementations stage. It allows us to track value to records and report on outcome measures.
  • Customer service
  • Reporting
  • Selling their product
  • Auto save feature
  • Following up on questions in a timely manner
  • Clarity of roles for implementation team
  • Building forms saves us time and money
Apricot 360 is much better. We selected them for customer service, the ability to be paperless, and their reporting functionality.
Apricot is well suited for client management systems in social services.

Apricot by Social Solutions Support

It has been excellent. The only area to improve would be quicker response rate and follow through on questions