Easy Peasy
October 01, 2018

Easy Peasy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena

We use Arena for the Quality Systems. We use it for Part Control, BOM Control, Document Control, Training, NCR, CAPA. Management Review, Design History File, Risk Management File and Usability.
It helps to build our quality systems as well as supports Design V&V activities.
  • It has very detailed Part/BOM control that works really well even for the most complicated medical device.
  • It's very user friendly and easier to navigate through out the whole site.
  • Assigning Users/Disabling users in Arena is pretty convenient based on company's always changing needs since Admin is able to perform this quicker.
  • The training world needs a whole lot of improvement. It's difficult to access records and pull reports by individual employees. Also, it doesn't let admin give an exception (excuse) for assigned training.
  • Document Management can be improved to make document control functionality much more efficient.
  • Reports can be improved by giving lots of attribute options to select from. Very minimal information currently can be pulled out which makes pulling reports a little bit frustrating.
  • Time to Market and NPI
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
Product Usablity
Arena was very easy to deploy specially with the help from the implementation person.
Implementation team was very helpful in setting up the system at RefleXion in efficient manner.
The price was the biggest reason why we selected Arena.
It is well suited for Part & BOM controls. Definitely needs much more improvement for the Document Control and Training worlds.
The Quality world is nice to have the way it is for now but but if modified and made much more configurable then creating NCR, CAPA or Rework processes would be much more convenient.