Simple Assistant for your business
May 31, 2022

Simple Assistant for your business

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Assistant.to

Our Sales team uses Assistant.to to communicate with our clients on a daily basis, we like this application as this provides us with historical data of our clients.
Also, it being web-based has helped us greatly during this pandemic as all our staff was doing WFH, this helped us to keep our business going without any issues
  • communicate with clients regarding the ongoing process
  • Clients can login to their given accounts to stay updated
  • Reporting part seems a bit buggy, as the data needs to be verified as it is not proper many times
  • maintaining the data from previous projects
  • fully integrated customer management system
  • the Historical data helps the sales team in creating further plan of action

Do you think Assistant.to delivers good value for the price?

Yes

Are you happy with Assistant.to's feature set?

Yes

Did Assistant.to live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Assistant.to go as expected?

I wasn't involved with the implementation phase

Would you buy Assistant.to again?

Yes

The main scenario that we use is our sales team communicating with the client and at the same time coordinating the client inputs with our support team so as to complete the project without major obstacles, along with maintaining reports and data for the process