A clear and powerful tool to understand who are your web visitors
July 05, 2021

A clear and powerful tool to understand who are your web visitors

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT Internet

AT Internet is used by Marketing Digital team and also Communication teams. [It is] only used by these departments in order to see who are the users of our websites.
  • Allows a clear view of the Customer Journey on our websites.
  • Gives a good overview of the nationality of our users.
  • Gives the opportunity to see what are really the most useful pages of our website so that we can "cancel" those which are clearly not consulted.
  • Not so easy to make difference between users who are inside the company and those who come from other entities.
  • Some concept such as "taux de rebond" are not so easily explained.
  • Not so easy to rename the name of the pages consulted. For instance, if I have tagged a page as "Landing Page" but afterward I feel the name as misleading, I must ask my IT to change the name (ie "Home Page") but can't do it myself.

Do you think Piano Analytics delivers good value for the price?

Yes

Are you happy with Piano Analytics's feature set?

Yes

Did Piano Analytics live up to sales and marketing promises?

Yes

Did implementation of Piano Analytics go as expected?

Yes

Would you buy Piano Analytics again?

Yes

  • Positive impact on understanding how a website is used.
  • Unfortunately low impact on Management to really make the changes on the website to improve the page that are not consulted for instance.
Not really used as we have a local team to help us on AT Internet.
[Suited] to understand clearly what are the most consulted pages so that you can cancel the one that are really not consulted.