Avaya Call Center Elite
September 10, 2023
Avaya Call Center Elite
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Call Center Elite
We use it for our agents in our call center. So the business use case is that we have a bunch of agents that we use it for different groups and they help us to separate each group out.
- I like how it's able to manage the users into the groups basically.
- Honestly, at this time I think it does what I need it to do and I don't see any areas for improvement.
- Overall investment? I think it's been a very positive one because of the way it helps us.
I've only used Call Center Elite.
Do you think Avaya Call Center Elite delivers good value for the price?
Yes
Are you happy with Avaya Call Center Elite's feature set?
Yes
Did Avaya Call Center Elite live up to sales and marketing promises?
Yes
Did implementation of Avaya Call Center Elite go as expected?
Yes
Would you buy Avaya Call Center Elite again?
Yes