Satisfaction
June 27, 2023
Satisfaction
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya IP Office
I am using the Avaya IP Office for our Contact Center and also Back Office. We are providing Contact Center Services for several end customers in Brazil. We have installed IP Office, ACCS, Experience Portal, and Voice Mail.
- Flexible solution
- Integration with CRM solutions
- Flexible setups
- Easy to build some particularly solutions
- Video Solution don't have background when used in the web
- Don't have locker for waiting room
- Helped to engage our customers to renew contract with us
- Improved availability
- Improved customer satisfaction
Do you think Avaya IP Office delivers good value for the price?
Yes
Are you happy with Avaya IP Office's feature set?
Yes
Did Avaya IP Office live up to sales and marketing promises?
Yes
Did implementation of Avaya IP Office go as expected?
Yes
Would you buy Avaya IP Office again?
Yes