It's more than a client acquisition. It's a lifeline for our business.
January 13, 2022

It's more than a client acquisition. It's a lifeline for our business.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Beta Family

We have used Beta Family to make sure our user experience is the best it can be. This service allowed us to set up tests so that our application is tested and evaluated by real people in order to finally have a CSV file that summarizes the test results.
  • It allows you to specify exactly what testers should do.
  • Get answers from testers thanks to the questionnaire.
  • Select testers according to several criteria.
  • The number of testers is still a bit low.
  • It can suggest tasks that can be assigned to testers, to save time.
  • Questionnaire engine/Questionnaire template
  • Receive the test report in CSV format.
  • Our product was improved thanks to the feedback of testers.
  • We got some great feature ideas from the testers that we added to our product.
Previously, I would ask my friends and family to test my app and get their advice. It was complicated to convince them not to have an interesting reward. But with Beta Family, I can target people who are interested in the service and who can give me interesting feedback.

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It is very important to take advice from others before [launching] any service. This is what Beta Family has helped us do, as it helps us find testers from all targets to use our app and give us honest feedback on our service.