Overall Satisfaction with Bigtincan
My company used BigTinCan (BTC) as a tool for the sales teams. We have 8 vehicle franchises and all salespeople were required to have an iPad to access daily and weekly sales training modules, new vehicle e-brochures, inventory, DMS etc. I was responsible for adding new members, creating training content and administering updates and maintenance of the system. I also had an entire training course for service advisors on the system.
- BTC was great at making instant updates, revisions and immediate, real-time uploads of information to over 125 sales department employees.
- BTC replaced wasteful paper handouts and allowed greater control of company data.
- It was extremely easy to use by everyone regardless of expertise.
- I really did not have any issues pertaining to improvements. The system worked very well for our purposes.
- BTC was a great time-saver for the training department and made the use of paper handouts obsolete. I do not have a monetary figure to put on that.
BTC was the only product we used.