Highly Recommend BirdEye
May 21, 2019

Highly Recommend BirdEye

Alyssa Oakes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BirdEye

BirdEye in our company is used through the whole company. We are a property management company and use it to get feedback from our tenants on apartment rentals and maintenance issues. It is very helpful in playing a role which lets us better understand our customers' needs.
  • Customer Interaction
  • Helpful Feedback
  • Verified Reviews
  • Easy To Use
  • I don't have any problems with it, I like it exactly how it is.
BirdEye is used by our property management and maintenance teams. We get reviews from tenants on their living experience with us.
  • Overall, Birdeye has helped us increase our positive reviews throughout the company.
Have not used another system similar to BirdEye.
BirdEye is helpful for us because it gives us the kind of positive and negative feedback that we need to hear from our customers. The reviews we receive help our company understand what we are doing wrong or right and helps us improve where we need to.