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Blackbaud Raiser's Edge NXT At A Glance
July 29, 2022

Blackbaud Raiser's Edge NXT At A Glance

Susan Downing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

We use Blackbaud Financial Edge NXT for all our general ledger, miscellaneous cash receipts, accounts payable, treasury management, and reporting. We have purchased the fixed assets module and intend to implement it for the 22-23 school year. We utilize the Microsoft JE integration features with excel and partner with Paymerang for payment automation. The interfaces are mostly seamless and cut down processing time.
  • Reports are easy to build and flexible
  • You can provide users with view-only access so higher level admin can view info on the fly
  • It is easy to use and fairly intuitive to set up
  • Queries were heavily utilized in the hosted version and adding a more robust list feature would be very useful
  • While the reporting is easy to use, the canned reports are limited. There were more reports available within the hosted version
  • The ability to print from google chrome no longer works so all reports need to be PDF'd to print - direct print would be ideal
  • Easy to use reporting
  • Ability to set up multi users with varying security levels
  • Ease of integration with other products to make its usage even more robust
  • Negative - as a legacy customer, the transition from hosted to cloud based has not been easy. For example, the BBID transition and single sign on was not a seamless transition but we got through it.
  • Positive - the ability to build individualized reports based upon flexible VCOs (visual chart organizers) makes it a very powerful reporting tool. Once set up, it takes minutes to run reports with various comparative data points.
  • The new dashboard tool provides high level visual infographic for management in an easy to read format.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

Yes

Would you buy Blackbaud Financial Edge NXT again?

Yes

Blackbaud Financial Edge NXT is a fairly robust, easy system to use. As the company continues to transition features from its hosted environment, the product continues to improve. I would say its most significant stumbling block is its annual maintenance cost, particularly for smaller institutions. It is an investment, but customer service has generally been good. Consultant fees, if needed for implementation, have been rather reasonable. Overall, as school accounting software goes, it is a strong contender in the market.