Robust but clunky; too much of a headache.
August 08, 2022
Robust but clunky; too much of a headache.
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Financial Edge NXT
This is our sole accounting platform; it is how we manage all our books. We do fund accounting and need to track over 200 distinct funds with multiple layers of tracking.
- Allows JE uploads from excel.
- Import gifts from Raiser's Edge.
- Glitches constantly - when entering invoices in particular.
- Reports are way too clunky and cumbersome to create.
- Should be able to click on info from a report and drill down.
- Need default reports that auto-pull ALL data so you don't accidentally exclude accounts or projects.
- Need an easier way to group accounts on reports, including GL reports: to roll up all account codes into one section or line on an income statement, for instance.
- Support is often unhelpful: they just refer you to KnowledgeBase articles.
- Reports take way too long to run. Sometimes 20+ minutes!!
- Projects
- Raiser's Edge integration.
- Reporting
- Has made reporting take way longer than it should.
- Time suck.
- Added stress.
I did not select FE.
Do you think Blackbaud Financial Edge NXT delivers good value for the price?
No
Are you happy with Blackbaud Financial Edge NXT's feature set?
No
Did Blackbaud Financial Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Financial Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Financial Edge NXT again?
No