Satisfied customer
August 23, 2022

Satisfied customer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

We use Blackbaud for all our accounting. We record receivables and payables and generate financial reports.
  • Vendor tracking.
  • Check Printing.
  • Financial reporting.
  • Tracking receivables.
  • Financial reporting.
  • Tracking payables.
  • We use smart tuition and appreciate the migration with blackbaud.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Financial Edge NXT go as expected?

Yes

Would you buy Blackbaud Financial Edge NXT again?

Yes

FACTS Grant & Aid Assessment
We are having a little bit of a hard time with the reporting.

Using Blackbaud Financial Edge NXT

2 - Accounting
  • We need to track receivables and payables.
  • We need to generate financial reports.
  • We would like to download credit card bills and use venmo through financial edge.

Evaluating Blackbaud Financial Edge NXT and Competitors

Yes - Peachtree.
  • Product Usability
We needed a more sophisticated product.
We would evaluate the financial reporting better.

Blackbaud Financial Edge NXT Implementation

Blackbaud Financial Edge NXT Support

Sometimes there is a long wait to speak with a customer representative.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
None

Using Blackbaud Financial Edge NXT

Sometimes I cant get all the necessary data.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Printing checks.
  • Financial reporting.