BlueJeans offers great quality with a dedicated staff!
November 21, 2017
BlueJeans offers great quality with a dedicated staff!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans Events (formerly Primetime)
We use BlueJeans as our video conferencing provider across the entire company. As a global company, it helps connect employees on teams across the world have face-to-face, productive meetings and saves on travel costs. We also use it for large-scale broadcast meetings so that our leadership can effectively communicate with large audiences.
- Video conferencing - especially with the new Dolby technology. As long as you have a reliable internet connection, BlueJeans does a great job at connecting you with your peers.
- Events - The event service that BlueJeans provides, while not 100% up to speed with the rest of the industry, is a great tool for connecting with large audiences.
- Data - As an administrator, BlueJeans' Command Center gives you rich data that helps inform areas of improvement.
- Release cycle planning - BlueJeans tends to want to release new features and code releases at a break-neck pace. For large enterprises, that's not always acceptable.
- Feature testing / parity - A consistent experience is the key, and depending on what operating system and browser (or desktop app) you are using, you might get a different experience.
- It's hard to measure the cost savings in terms of saving money on travel, but we are definitely saving money on travel by using BlueJeans.
I've used several video conferencing services, and when it comes down to it, they all pretty much do the same thing. In my opinion, what sets BlueJeans apart is their willingness to listen to their customers and have open dialogue. Instead of being force-fed a product, the BlueJeans staff is willing to have conversations and take feedback for ways to improve their product.