Never had troubles in BlueJeans, great communication tool!
March 31, 2020

Never had troubles in BlueJeans, great communication tool!

Melissa Flores Prieto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We used BlueJeans across the whole organization, both for internal calls and external calls with clients.

The most helpful thing is that you can even take calls from your cellphone with a quick dial, no need to be on a computer or in front of a screen.

  • The screen sharing feature, great for tutorials or webinars with all foreign teams.
  • Also, chat has been helpful, and certainly, the Google Calendar and SalesForce integration that allows to have every single thing tracked is great!
  • Love that there is no limit for people logged into and also that it's easy to use from TV or almost every device.
  • Sometimes the connection is unstable when dialing via phone number.
  • It's not clear for me or my colleagues who are the admin and how to start a meeting as the admin. What's the difference between each roll?
  • I think most clients don't realize its always the same ID for my meetings, not sure how we could make that more clear.
  • Have led to more face to face conversations.
  • Solving my meetings with foreign clients with the share screen feature and a lot of long-distance training and webinars.
  • Faster recruitment process.
I'm solving my meetings with foreign clients with the share screen feature and a lot of long-distance training and webinars. Would definitely use it for transnational companies or when working with out of the country clients. The most helpful thing is that you can even take calls from your cellphone with a quick dial, no need to be on a computer or in front of a screen.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
8
Confidential attendee list
Not Rated