Never had troubles in BlueJeans, great communication tool!
Overall Satisfaction with BlueJeans
We used BlueJeans across the whole organization, both for internal calls and external calls with clients.
The most helpful thing is that you can even take calls from your cellphone with a quick dial, no need to be on a computer or in front of a screen.
Pros
- The screen sharing feature, great for tutorials or webinars with all foreign teams.
- Also, chat has been helpful, and certainly, the Google Calendar and SalesForce integration that allows to have every single thing tracked is great!
- Love that there is no limit for people logged into and also that it's easy to use from TV or almost every device.
Cons
- Sometimes the connection is unstable when dialing via phone number.
- It's not clear for me or my colleagues who are the admin and how to start a meeting as the admin. What's the difference between each roll?
- I think most clients don't realize its always the same ID for my meetings, not sure how we could make that more clear.
- Have led to more face to face conversations.
- Solving my meetings with foreign clients with the share screen feature and a lot of long-distance training and webinars.
- Faster recruitment process.
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