BlueJeans combines high-quality features with robust security.
September 21, 2020

BlueJeans combines high-quality features with robust security.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

Right now it's used in all service areas, by everyone in our company, except for accounting. Anything that has to do with interacting with clients, BlueJeans is our most used communication tool. It's used for meetings with clients, as a virtual conference room. It's used in the recruitment department to conduct interviews. It's used the most in our training department to give workshops, courses, and coaching sessions.
  • It's "robust" compared to Zoom, it feels more effective.
  • The basic tools are perfect for almost every virtual interaction.
  • Sound and image quality are really good.
  • The recently added background function is a huge plus!
  • Customer service is always available and extremely helpful.
  • Recording feature is very helpful with our training products.
  • All features are pretty easy to understand.
  • I would prefer more color in the main panel. It helps with finding different features.
  • Virtual interviews have shortened the process.
  • Definitely more face to face meetings with potential clients- our market has grown.
  • We were able to increase our offer in language courses and staff workshops, making individual classes more affordable by using bluejeans as a virtual platform.
  • We are saving A LOT of money by using this tool in our interactions.
Above all: quality of audio and video... it's impeccable! Zoom is very popular and easy to use but we have encountered a lot of trouble with sound and video during presentations and training sessions.
We are also concerned about security--Zoom is vulnerable. Coca-Cola Enterprises in Costa Rica recommended BlueJeans to us precisely because of safety issues. We have switched and do not regret it!
BlueJeans is perfect for corporate use, maybe less so for private users with little technological knowledge. It's perfect for meeting rooms and, in our experience, for individual online classes. We've tried large classrooms and it did not go too well... not sure if we don't know what tools to use, but it was difficult to keep an overview of all participants (visually).

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated