A Tool that has a Solution for all your Meetings or Conferencing needs.
December 01, 2021

A Tool that has a Solution for all your Meetings or Conferencing needs.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Meetings

Bluejeans is a popular video conferencing platform that is used organization-wide for meetings and collaboration between different teams, from various functions like sales, IT, finance & HR as well as within people from these functions located across a number of geographical locations. Day to day calls between teams allows everyone to stay up to date with operational matters and sessions on planning projects or strategic topics also enable to plan and align on a broad list of business goals.
  • It is really useful for the IT team to support employees with their problems by allowing them to get into a call, discuss & troubleshoot the issue and then [share] screens to easily understand and then resolve a problem.
  • When a large audience is having a call, for example, HR rolling out a new policy to a huge number of employees, the Q&A section gives the opportunity to everyone to ask their questions and get answers in a well-organized way.
  • Another useful feature is that you can record your sessions, for example, if you are conducting training of employees or users on a new application or process, the session can be recorded and later used by people who could not attend or as a refresher.
  • Bluejeans could definitely improve the latency and smoothness of call, especially when a number of people are joining it, however, I am sure this is a continuous improvement process and they are already working on it. This experience is the most important aspect of such platforms.
  • Integration of bluejeans into our work accounts or applications could be improved to have a more convenient UX for example if you have an MS 365 work account and Bluejeans for meetings.
  • Another interesting functionality that could be added is a guiding tutorial on how to use the blue jeans interface when someone starts using it on any device for the first time, [especially] for guest users on the web version.
  • It definitely saves a lot of time and money because you do not have to travel to hold a healthy meeting.
  • It impacts the business directly as it allows people to connect quickly, from anywhere, anytime, and have discussions to take decisions rapidly.
  • The indirect impact includes building healthy relationships among different people of the organization and disseminating information in an interactive and more effective way.

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Not sure

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlueJeans Meetings (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy BlueJeans Meetings (discontinued) again?

Yes

Bluejeans started to become strong in this virtual meetings and conferencing categories when many systems were not as powerful and feature packed and this gives them a certain kind of a lead in bringing the best and latest features to the platform, which is why I think there are so many frequent updates as well.
Bluejeans has a very wide use case list but if you ask me, it is a great tool if you want to collaborate with users who are already well versed with its UI or have been using it for a while and when the total number of people in the session [is] about 50. It is costly though, so if you have a work account with which a collaboration tool comes for free and is almost as powerful as BJ, then you might want to think about your selection of platform.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
8
Whiteboards
7
Calendar integration
7
Meeting initiation
8
Integrates with social media
7
Record meetings / events
7
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
Participant roles & permissions
8
Confidential attendee list
8