Good but Could Be Better
December 04, 2021

Good but Could Be Better

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE Core

Within our company [BQE] Core is used for all accounting, time tracking, and billing. We used the CRM, however, [and] found it to be lacking organization, filtering, and accuracy. Having one system for everything was the goal, but as of now, we are using another platform for our CRM. We are happy with the modules for accounting and the growth within the platform itself has come a long way too.
  • Time tracking
  • Communication
  • [Innovation]
  • Accounting reports
  • Accounting for cash business
  • Simplifying accounting processes
  • Time tracking has allowed us to know how long tasks are taking and identify training opportunities.
  • The time spent on support issues takes away from production.

Do you think BQE CORE delivers good value for the price?

Yes

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

No

Did implementation of BQE CORE go as expected?

No

Would you buy BQE CORE again?

No

The accounting side leaves much to be desired.
The time to respond to issues would be great instead of waiting until another release.
I think [BQE] Core is best suited for business under 50 employees and where the accounting team is patient with new systems. Larger practices may find the system lacks the robust accounting and CRM modules. Our firm is smaller and can find workarounds to make the system work for us.