BrightEdge is my main SEO tool and has an awesome customer success team
November 30, 2020

BrightEdge is my main SEO tool and has an awesome customer success team

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightEdge

BrightEdge is being used by a single department currently. We use it to help with our SEO strategy, planning, research, and technical issues. We also use it for reviewing our competitive set.

Pros

  • Keyword research tool
  • Competitive research
  • Reporting

Cons

  • Audit feature could be improved
  • Increased revenue and conversion
It's easy to use once the account has been set up. It's also easy to update the account on an ongoing basis, whether it be adding new keywords or pages to track.
Our team is very supportive and responsive. They are always willing to help and jump in where needed--super knowledgeable and able to help us solve problems quickly.

Do you think BrightEdge delivers good value for the price?

Yes

Are you happy with BrightEdge's feature set?

Yes

Did BrightEdge live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrightEdge go as expected?

Yes

Would you buy BrightEdge again?

Yes

Perfect for quick research and for SEO strategy planning. Being able to look deeply at competitors for specific targeted keywords can help you determine best keywords to optimize for.

BrightEdge Feature Ratings

SEO
8.4
Keyword analysis
10
Backlink management
7
SERP ranking tracking
10
Competitive analysis
10
Site audit / diagnostics
6
Site recommendations
8
Task management
8
SEO Channels
6.0
Local SEO
5
Social SEO
3
Mobile SEO
9
Global SEO
7
SEO Platform & Account Management
7.0
Multi-domain support
7
Integration with web analytics tools
7

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