Ceridian payroll at a glance
August 16, 2019
Ceridian payroll at a glance

Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
It is being used for payroll.
Pros
- User-friendly
- Staff has access to their information on the app.
- The help database available is great. Thorough instructions on how to fix your issue. Customer service is also available if you can't find the information you need.
Cons
- Response time for non-urgent help items can take too long to get a response from the customer service reps at times.
- Originally, we wanted the WFM timekeeping package along with it, but it would not work for us as we have a complex system.
- Could improve the HR portion, so that our current forms can be uploaded into the system, sent to staff and staff can digitally sign off. Digital signatures are a must in our business.
- Data is easily accessible being online.
- Helps the organization towards going paperless.
We were told they would continue working on updates to make the other applications work for our complex system. I am hopeful that that will happen so we can have everything in one system.
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