It's complicated
November 18, 2020
It's complicated
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Currently we are using Wallet (in implementation), Payroll, Onboarding. We do not use recruiting, performance, compensation, advanced scheduling or time. Onboarding has streamlined our former process and saved us several hours a week companywide. Wallet will be a huge help to our hourly employees, we are excited to be able to offer this moving forward.
- Provide solid demos.
- Hire exceptional Customer Success Managers and assign them to appropriate accounts.
- Provide several online tools via website and peer to peer support groups.
- Inconsistent Dayforce client support representative knowledge.
- Lots of bugs for new releases.
- Cost prohibitive for smaller companies.
- Many options in the software are not geared towards retail/hourly employees. More often than not, we are having to come up with workarounds and deal with subpar data. We are still using spreadsheets for several things.
- Direct Deposit and Wallet save cost on check printing.
- Onboarding is amazing it has increased accuracy and saved hundreds of hours.
- If we implement time and attendance, we will be able to process payroll in one day vs three.
We are in multiple states, Dayforce helps us stay compliant with local, state and federal taxes. It also helps us track and monitor overtime to make sure we are accurately paying employees.
This has not made much of an impact on us as a business.
Open enrollment is much easier these days! Our biggest challenge is employees remembering their user names and passwords.