Room for Improvement but has the necessary items
November 02, 2022

Room for Improvement but has the necessary items

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce for payroll, time and attendance, benefits and various other modules like talent management. The benefits module provides an easy and accurate annual enrollment annually. The other modules like talent etc. are great for smaller organizations but not for larger. Dayforce continues to release new modules items without necessarily fixing issues that impact day-to-day administrators.
  • Benefits
  • HUB
  • Compensation Module
  • Performance Management
  • Time and Attendance
  • Reporting
  • Benefits Administration
  • HUB
  • Compensation Management
We do out tax filings through Ceridian. There are certain things we have to push them to keep up with compliance. Their SOC reports are sufficient.
We do not use all the modules. So we have piecemeal Dayforce. This is because of our setup with multiple legal entities in one instance. Dayforce is not built for someone like us so it can be difficult.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

No

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

Yes

There are certain modules that have not been updated in years. Example: Performance module does not allow for HR Admin to view all comments or terminated goals. If someone terminates, their goals go away or if someone doesn't tag a comment correctly then HR can't view it. This is a legal liability and appears nothing is being done to correct. Time and attendance has major issues as well, if someone changes jobs their future holidays pay to their old job as they are calculated ahead of time. This causes major issues as well. Dayforce does a great job with the HUB tool allowing for customized landing pages.

Dayforce Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
3
Organization and location management
5
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
5
Balance details
2
Annual carry-forward and encashment
4
View and generate pay and benefit information
7
Update personal information
7
View job history
6
View company policy documentation
6
Employee recognition
Not Rated
Report builder
3
Pre-built reports
3
Ability to combine HR data with external data
4
Performance plans
3
Performance improvement plans
3
Review status tracking
3
Review reminders
3
Multiple review frequency
1
Create succession plans/pools
3
Candidate ranking
3
Candidate search
3
Candidate development
3
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
3
Individual goal setting
4
Line-of sight-visibility
Not Rated
Performance tracking
3
Job Requisition Management
3
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
4
Notifications and Alerts
Not Rated