Cisco Nexus - is a YESuxus on our network
August 30, 2022
Cisco Nexus - is a YESuxus on our network
Score 10 out of 10
Vetted Review
Verified User
Software Version
Nexus 9000 Series
Modules Used
- Cisco Nexus Dashboard
Overall Satisfaction with Cisco Nexus Series Switches
We use it as the fabric interconnect to some of our on-prem systems, like data storage redundancy, UCS redundancy, etc. Maintenance on this system is very convenient with the hot-swappable components. This system is fully redundant. When a drive fails, the system continues to operate without any intervention necessary before the new drive arrives and is replaced. We notice that any latency is very, very low.
- Hot- Swappable drives
- Fabric Connects integrate with various other systems
- Low maintenance requirements
- Low latency examples
- Sometimes excessive packet flooding is a problem, but hard to know what exactly is causing the problem
- Troubleshooting high utilization levels is sometimes difficult.
- License issues caused by the swap of chassis are sometimes cumbersome working with the License reps
- Scalability of Cisco Nexus switches is paramount
- Ease of Management of the Nexus switches
- Excellent Troubleshooting Tools
- Redundancy of data operations of these switches is very important
- Requires very little maintenance which allows our IT staff to focus on other important tasks
- Confusion of getting a new license file when chassis configuration changes are made is pretty high.
Both the Cisco Nexus Series switches and the Dell EMC SC Series are very robust equipment. The Cisco Nexus Series Switches offer a slightly better ease of management than the Dell EMC SC Series of switches. The Nexus switch has also lasted longer than the Dell EMC SC Series switch. The Nexus series has been one with fewer technical issues over the years as well.
Do you think Cisco Nexus Series Switches delivers good value for the price?
Yes
Are you happy with Cisco Nexus Series Switches's feature set?
Yes
Did Cisco Nexus Series Switches live up to sales and marketing promises?
Yes
Did implementation of Cisco Nexus Series Switches go as expected?
Yes
Would you buy Cisco Nexus Series Switches again?
Yes
Cisco Nexus Series Switches Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | None |
In the past, we have had premium support for mission critical systems. In our experience, sometimes premium support is not warranted enough times throughout the year to make the cost justifiable to our stakeholders. It is very important to our management to be good stewards of budgetary items. We would love to always have the best support option, but it sometimes is not sustainable cost.
Once I had a licensing issue with Cisco where the licensing rep just could not find a license for a particular module. I spent 4 days trying to get the problem resolved to no avail. I talked to differing levels of managers but no one would budge. I read an article about the incoming CEO whose philosophy was to strive for the best customer service experience for Cisco customers. I looked high and low for an email address for the Cisco CEO and found one. Although I did not get a response from the CEO, I received a response from the guy who was over North America. He contacted me at 8:30 pm at night. He apologized sincerely to me about the run around I had been getting from Cisco employees for 3-4 days when all I wanted was a new license file after receiving a new chassis. He said that he would take care of the problem. In less than an hour, all those Cisco managers who had basically paid no attention to my cries of frustration started calling and emailing me. One of those managers took the reins and reeled in every manager available to help me get the license file that we owned and needed. I became a loyal fan of Cisco products after that because I believed that the words of the incoming CEO about providing the Best Customer experience were truthful. This example made a believer out of me that the incoming CEO was an honest man who cares about the experience of his customers, even the little ones like me and my company.