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Cisco Room Series Review
December 06, 2023

Cisco Room Series Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco Room Kit Pro

Overall Satisfaction with Cisco Room Series

Room kits for us, we have them in all of our offices and all of our call centers. Everything from small quiet rooms with the desk pro units, all the way up to training rooms with multiple screens and multiple cameras. So we use them for training, board meetings, everything.
  • Probably one of the best ones we had recently was using some of the new layouts within the room kits. We've had some kind of hybrids of large groups on site as well as individuals connecting through WebEx and being able to display things out properly and have the presentations easily visible as well as still seeing the presenter. It just makes things a lot easier to work with.
  • Probably one of the biggest things for me is we recently got some board units and they don't talk very well if they're in the same room as more equipment. So it would be great to be able to actually have more than one piece of equipment in a room and just have them talk to each other. That's a major issue we have at the moment.
  • Not sure about ROI because I get a lot of the, I suppose, investor's side of it all, but we have it integrated with just about everyone in the business as well as having devices everywhere. So to be able to just press a button and ring somebody, it's almost invaluable.
I haven't had a lot of exposure with other teleconference systems. They've all just been little custom jobs with a camera and a computer. So yeah, not much of a comparison.
We do have some direct contacts as part of our agreements with Cisco and they're always just a phone call away.
A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.

Do you think Cisco Room Series delivers good value for the price?

Yes

Are you happy with Cisco Room Series's feature set?

No

Did Cisco Room Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Room Series go as expected?

Yes

Would you buy Cisco Room Series again?

Yes

So with our current setups, it's quite hard to do really large groups as well as having lots of individuals and having everyone still feel like they're part of it. It tends to just fall to whoever you can see on the screen at the time and then the mass in the room. But things where it does work really well is we run regular, I suppose, business-wide updates, we call them town halls, and being able to have everyone connect easily no matter where they are in Australia just to be a part of it.