One of the best Security tools for Network and Cloud
August 25, 2023

One of the best Security tools for Network and Cloud

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Network Analytics

This one is the best in informing about the threat in an existing network. This has been easy to control the damage before it happens and helped our customers to maintain the uptime of the services. Easy to use tool and early understanding of graphical user interface. Earlier, we were using a different tool, which was heavy and synchronization time was also very high due to which most of the time threats used to occur, and we get the alert after that resulting in the customer escalation.
For Instance, we had faced a DDOS attack on one of our networks where gigs of traffic were thrown towards the customer network. We were using the Cisco Secure Network Analytics tool which carried all the requests in front of the customer network and immediately floated the security breach alarm to all configured stakeholders.
All Security teams gathered within 10 min of the alarm and found the traffic from China. Although there was no harm to customers and production was kept ongoing.
Later on, all other security steps were taken to resolve this. This proved the tool to be very helpful to avoid downtime and data breaches.
  • Advanced threat details like repeated attacks on the network.
  • In-depth scanning of the entire network and shows multiple vulnerabilities within the network.
  • Integrated Cisco license with the tool saves the cost to the customer.
  • Also, help in the same way for the cloud as it does for the network.
  • Availability of reports in multiple report format for analyzing the outcome of the tool.
  • Tool is little hard to configure so need to be light to save resource consumption.
  • Features are so in-depth that integrated guidance should be available to help the users on how to use.
  • Graphical view can be improved to make it more convenient to understand the data representation.
  • Helped to maintain the customer trust on us.
  • Helped to gain the new customer with the enhanced security features.
  • Helped in overall business growth.
After integrating and developing a lot of security features in MF NNM, we were not able to meet the requirements from the customer. After the alternative research, we got to know about this Cisco Secure Network Analytics tool and after implementing the same, we finally were able to win CSAT.
MF NNM had a support-related issue as well. It took more than a month to solve for couple of issues frequently. Whenever there is a problem or need their support, reaching out to them has always been a challenge.

Do you think Cisco Secure Network Analytics delivers good value for the price?

Yes

Are you happy with Cisco Secure Network Analytics's feature set?

Yes

Did Cisco Secure Network Analytics live up to sales and marketing promises?

Yes

Did implementation of Cisco Secure Network Analytics go as expected?

Yes

Would you buy Cisco Secure Network Analytics again?

Yes

Well Suited - There was a DDoS attack once in the customer network and this tool picked that threat and informed all the respective stakeholders on time. This has resulted in timely action on that threat resulting in no downtime or security issues for the customer.
Not Appropriate- Except the need for some presentation changes, making it lightweight, I did not see any such cons which could make it non-appropriate.