Great enterprise DNS service at a reasonable price.
January 11, 2023

Great enterprise DNS service at a reasonable price.

Shawn Umansky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudfloorDNS

We use CloudfloorDNS as our primary public DNS service for a variety of domains.
  • The service is very stable and reliable
  • Support is great; the response time is impressive and they are always able to answer questions and resolve issues promptly
  • They proactively monitor for threat actors and possible DDoS attacks; they automatically respond on our behalf, as well as contact us to let us know something unusual happened
  • I think they meet all of our needs, so not much to say here; we switched from a very well known provider to save money and have been very happy with the service
  • Reliability is number one
  • Customer service / technical support
  • Ease of use
  • It takes one more thing of our list of things to manage; once it's working, we can focus on more important things
  • I have received calls letting me know that we might be experiencing a DDoS attack; they had already remediated the threat by throttling the traffic from that source back so it did not overwhelm resources. Had that not been sufficient, they were already ready to spin up additional virtual servers to offload some overhead and make sure that we were not impacted by the situation. They continued monitoring until things were back to normal and followed up with a call to discuss. Very good service.
They have all the same features and customer service without the price tag. We used Dyn as our DNS provider for over a decade. We continued after the acquisition by Oracle, but decided to save a few bucks.

Do you think CloudfloorDNS delivers good value for the price?

Yes

Are you happy with CloudfloorDNS's feature set?

Yes

Did CloudfloorDNS live up to sales and marketing promises?

Yes

Did implementation of CloudfloorDNS go as expected?

Yes

Would you buy CloudfloorDNS again?

Yes

CloudfloorDNS is a great product, particularly if you want a reliable DNS service without breaking the bank. They support all the standard record types (A, CNAME, NS, MX, etc.) Very easy to use. They also have a way to roll back changes in case something unexpected happens. I would say if you have a small IT department and need DNS to just be a utility that you never have to think about, this is a good product for you.