Overall Satisfaction with Cofense Triage
Cofense Triage is used to identify phishing and spam emails in my organization. I play the admin role of setting up triage, roles, etc. for the employees. Business problems the product addresses is we can come to know who, when from where the emails came the full detailed history of phishing and spamming can be seen which gives very very less impact to the organization from data breaching. The scope is we can create many recipes according to our requirements we can see the rules matching etc. overall it's allrounder software for emails which must be a need of all the organization.
- Processed reports by type of emails which came during the day
- Process reports by category (Non-malicious, spam, malware, fraud )
- Average time to process a report
- Cofense Intelligence rules
- Improvement for email parsing like there are many parameters where the emails go through but sometimes they fail and becomes unparsed and the emails get into a pending state
- It saves time by auto categorizing the emails .
- Simple , easy , reliable , budget friendly
- Compliance is on point because every incident on email is been triggered and handled
- Easy integration with other automations
Cofense Triage is the product that has been used in the organization for almost 3 years now the overall performance triage shows is always good and never disappointing with every new release of the version they come up with the features which customers tell them as feedback or suggestion or improvements which is required they make sure appropriate efforts are applied and they add those in the new version features.
Do you think Cofense Triage delivers good value for the price?
Yes
Are you happy with Cofense Triage's feature set?
Yes
Did Cofense Triage live up to sales and marketing promises?
Yes
Did implementation of Cofense Triage go as expected?
Yes
Would you buy Cofense Triage again?
Yes