ConnectWise User - Good but could be better.
April 10, 2014
ConnectWise User - Good but could be better.

Score 7 out of 10
Vetted Review
Verified User
Software Version
2014.2
Overall Satisfaction
ConnectWise is are all-in-one system for managing our sales pipeline, marketing leads, order processing, and resource allocation.
Pros
- Order Processing
- Pipeline Reporting
- Activity Tracking
Cons
- Mobile Application is lacking functionality
- Marketing Tools are not very intuitive. Could be developed more.
- Time tracking requires manual input each week. Templates would be helpful.
- Sales Reporting has been helpful
- Documentation history with accounts is good.
I have used SalesForce in the past. It is a much more flexible platform, but ConnectWise has most of the elements we require for our needs.
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