Crownpeak DXM Review
February 23, 2021

Crownpeak DXM Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Crownpeak DXM

Crownpeak DXM is used as our content management system. We host our corporate country sites as well as microsites on Crownpeak. Business users and third party content managers use the CMS to create and edit our country sites and microsites.
  • Able to easily make edits to content and publish.
  • Able to easily understand CMS navigation.
  • Scheduled publishing is useful feature.
  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
  • Improved digital experience.
  • All corporate sites and microsites are now consistent and access through one system.
Have not used other products like Crownpeak DXM so far.

Do you think Crownpeak DXM delivers good value for the price?

Not sure

Are you happy with Crownpeak DXM's feature set?

Yes

Did Crownpeak DXM live up to sales and marketing promises?

Yes

Did implementation of Crownpeak DXM go as expected?

Yes

Would you buy Crownpeak DXM again?

Yes

Support has been helpful with Crownpeak thus far. Some support agents take a long time to reply, but others are very responsive and helpful.
Not too easy to understand when first introduced to the system. Once used to the system and able to understand how to navigate it is easier.
Crownpeak is relatively easy to use CMS, but there are a few features that need improvement.

Crownpeak DXM Feature Ratings

WYSIWYG editor
5
Code quality / cleanliness
5
Admin section
5
Page templates
5
Mobile optimization / responsive design
5
Publishing workflow
5
Form generator
5
Content taxonomy
5
SEO support
5
Bulk management
5
Availability / breadth of extensions
5
API
5
Internationalization / multi-language
5
Role-based user permissions
5