An accessible comprehensive tool to set up AI chatbot.
May 06, 2022
An accessible comprehensive tool to set up AI chatbot.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialogflow (formerly Api.ai)
Integrating Dialogfow into the chat applications that customers use to communicate with us makes it easy to manage bookings and information delivery to our customers. it enables us to surface standard information to users without having to use up the resource of a support officer who could be working on more complicated queries, which Dialogflow can escalate.
- Uses natural language processing.
- Easy to pick up.
- Able to handle many languages.
- Some of the features are still in beta phase.
- The languages available are still limited.
- The advanced features may not be accessible to new users.
- Saved on support officers workload.
- After an initial set up period, it has proved itself worthy of that time.
Do you think Google Cloud Dialogflow delivers good value for the price?
Yes
Are you happy with Google Cloud Dialogflow's feature set?
Yes
Did Google Cloud Dialogflow live up to sales and marketing promises?
Yes
Did implementation of Google Cloud Dialogflow go as expected?
Yes
Would you buy Google Cloud Dialogflow again?
Yes