Item: Dialpad Ai Sales Center
Rating: 10
Author: Ashwin Batra

Use Cases and Deployment Scope

We use Dialpad Ai Sales Center every day. It makes our job easier as it helps us to keep track of how many people we are reaching out to daily. Also helps to keep a track of what conversation we had with a person at times. As a lead we also use it to track the performance of our team, and measure the work they did in a day.

Pros and Cons

Tracking performance.
Tracking details of a prospect.
Tracking the amount of work done in a day.

Sometimes there are lags in the app
Can improve integrating from the ATS
When we disconnect the call, sometimes there is an issue while connecting the next call. We have to log in again into the app.

Return on Investment

No idea
No idea
No idea

Key Insights

Do you think Dialpad Ai Sales Center delivers good value for the price?

Yes

Are you happy with Dialpad Ai Sales Center's feature set?

Yes

Did Dialpad Ai Sales Center live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Sales Center go as expected?

Yes

Would you buy Dialpad Ai Sales Center again?

Yes

Likelihood to Recommend

One time when I was on a call, I was not able to hear the prospect as the voice was not clear. But then I used the transcript feature of Dialpad and I was able to read and understand what they were trying to say. It's a very useful feature of Dialpad.

Dialpad Review

Overall Satisfaction with Dialpad Ai Sales Center