I Love Dialpad!
February 09, 2023

I Love Dialpad!

Alejandra Luna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad has become a way of life for me. Without it I don't know how I would do my job. It links perfectly with my phone, super easy to use and easy to read. It helps me stay organized and know exactly who I need to contact.
  • Tracks who I am talking to
  • Texts are simple with customers
  • I can make calls outside the office
  • I don't like the new way of saving a contact. The old way was better
  • Its like a huge contact list of people I have ever spoken with
  • names pop up when I am looking for someone
  • Without Dialpad I would not make the money I make
  • its the most important tool i have
Its more interactive and easy to access

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

I was out of the country not by a computer and i connected to the wifi and I was able to talk to my customers.

Dialpad Ai Voice Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
10
Business SMS/External Messaging
10
Online Fax
Not Rated
Voicemail Transcription
9
Mobile app for iOS
10
Mobile app for Android
Not Rated
High quality audio
10
High quality video
8
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
10
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
10
Call and meeting analytics
Not Rated