Item: Dialpad Ai Meetings
Rating: 8
Author: Damindu Weerasooriya

Use Cases and Deployment Scope

We Dialpad UberConference for our team meetings and discussions. Screen sharing during the conference call was very important in our case. we looked for several options and Dialpad UberConference was one of them. We decided to use Dialpad UberConference for our needs because of its seamless connection experience as well as its simple user interfaces.

Pros and Cons

Seamless user experience. It works well with slower internet connections and the call quality is also good.
Screen sharing during the conference call gives you a real virtual meeting experience with real-time collaboration.
Another great about Dialpad UberConference is that we don't have to download any software or enter pins to join a call.

One disadvantage is with [the] free conference they let you record only the audio of the conference while their business plan lets you record both video and audio.
Their Voice Intelligence transcribe [a] service is a good option but sometimes it gives you wrong information.
Their free version only allows you meetings [for] up to 45 minutes.

Return on Investment

We managed to save money on hosting client meetings at physical places.
We managed to save time with online meetings and it was so helpful during the pandemic.
Clients [were] also so satisfied with the audio-video quality and their intelligent transcriptions.

Alternatives Considered

Google Hangouts Meet and Zoom

When we compare Dialpad UberConference with other products like Zoom and Google Meet, I think Dialpad UberConference is far behind. There are so many value-added features like electronic hand-raising, on-demand webcasting, whiteboard tools, presentation tools, and private chat facility on other products. UberConference mostly [relies] on their screen sharing feature with virtual collaboration. So I think eventually they'll catch up to their competition.

Key Insights

Do you think Dialpad Ai Meetings delivers good value for the price?

Yes

Are you happy with Dialpad Ai Meetings's feature set?

Yes

Did Dialpad Ai Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Meetings again?

Yes

Other Software Used

Google Hangouts Meet, Microsoft 365 (formerly Office 365), Zoom

Likelihood to Recommend

If your team has less than 10 members and place short meetings less than 45 [minutes], I think Dialpad UberConference free version is the best option for you. You can apply for a Business plan if you have more than 10 members. Their most competitive option is screen sharing with virtual collaboration. So if you're looking for more options like on-demand webcasting, presentation tools, and private chat, there are so many better options than Dialpad UberConference.

Hassle Free Web Conferences with Dialpad UberConference

Overall Satisfaction with Dialpad UberConference