Digimind Intelligence is your chance to take a closer look to your benchmark on social networks
Updated October 22, 2021

Digimind Intelligence is your chance to take a closer look to your benchmark on social networks

Lucas Diorio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Digimind Intelligence

Digimind Intelligence is a great platform because it is allowing us to understand the main topics, mentions, and sentiment around our benchmark. Taking a close look at the share of voice and making a double click on each of them gives us perspective to work on our social strategy and also understand the conversation in the different social networks.
  • Once configurated, the platform has a lot of power to bring you different types of data.
  • You can also categorize every type of data so you can make a clean analysis of it.
  • There are many types of graphics, dashboards and ways to display the information.
  • The comparison to other brands is much deeper because it is not just about social media content or interactions, you can take a close look at any kind of sources on the network.
  • We would love to see the sentiment on the comments of our social media posts, but also on the other brands too. But at the moment we understand that is not being possible because of the separation between private and public information.
  • Share of voice of the benchmark.
  • Wordcloud or barchart with the most common mentions on the industry.
  • Trends graphics explaining the most important moments of the conversation around each brand.
  • It provides us with meaningful insights about what's going on with our brand and benchmark around the network.
  • It allows us to track crisis easily because of the power of the platform and the configuration that we once established.
The intelligence module of Khoros allows you to track on every social media network the accounts that you want to take a look at. But when analyzing the benchmark, Digimind Intelligence also gives you the chance to take a bigger look at what is going on outside social media, being able to upload any kind of sources (websites, blogs, among others).

Do you think Digimind Intelligence delivers good value for the price?

Yes

Are you happy with Digimind Intelligence's feature set?

Yes

Did Digimind Intelligence live up to sales and marketing promises?

Yes

Did implementation of Digimind Intelligence go as expected?

Yes

Would you buy Digimind Intelligence again?

Yes

Khoros Marketing (Formerly Spredfast + Lithium)
It is highly recommended to work with Digimind Social if you are looking to work on social listening. The platform is really powerful and the support team is great too, but it is a must to have some experience working with this type of tools and also a good idea of which results are you looking for and why.